iPhone 4 poor battery & sluggish performance

Discussion in 'iPhone Tips, Help and Troubleshooting' started by seamuskrat, Dec 14, 2010.

  1. seamuskrat macrumors 6502a


    Feb 17, 2003
    New Jersey USA
    I have an iPhone 4 bought around launch time. For month it has worked flawlessly.

    About a month ago the trouble began.

    I got a lot less battery life, the phone was hot even when off and mail acted weird. For example, I have 8 accounts on the phone. 1 of them is exchange, 2 Mobile me, 2 Gmail, 2 Yahoo and an AOL. My previous phones never had a problem with this, nor did this phone at first.

    First mail symptom. It would jump out of the 'All Inboxes' and into the master account every few seconds. Annoying, but manageable.

    Outlook email woudl show the preview but fail to download message from server. Solution was to stop mail from multitasking, and restart it. It would work for a bit.

    I decided to cut my losses and I did a full restore and rebuilt my phone app by app. I did not use the back up. All was good for a week to 10 days. Then same issues. Plus now the speed and battery life.

    Every app has MASSIVE delay. Like worse than my 3G on iOS4 kind of sluggishness. Typing an email is impossible. Home button is nearly unresponsive. Battery life is hours. I unplug a full charge and never even turn on the screen and it is down to 88% in 2 hours.

    I did a reset all settings. Nothing worked. I did another full restore from scratch. Nothing.

    I do not think it is hardware as much as some sort of conflict. I do not ever run the location aware apps in the background, but I have downloaded a few new apps lately.

    My questions are has anyone else experienced similar issues? Is it possible for a bad app to cause corruption to the system? I thought Apple checked these things. I have never jail broken this phone. I am up to date on all apps and iOS.

    I will do another refresh and take it to the Appel store, but I suspect they will tell me it is a conflict of some sort. I did casually ask a few weeks ago and the Genius stated some games are known to do this.

    I do not want to jhave to go app by app and keep testing configurations like the old OS9 Conflict Catcher days, but I need my phone to work again.

    Other useful info:

    It is connected to myc ar via bluetooth, this is also super slow and laggy. I have tried airplane mode, turning off push, rebotting, resetting all, resetting network, turning off notifications, disabling email accounts, etc.

    The best performance I got was yesterday. With no Bluetooth, no Exchange email, no Push, manual check of mail, and no notifications, the battery lasted 4 hours and the phone was super sluggish still.

    Using Sys Info I have no out of place errant processes I can see:

    User memory 60 MB
    System 69
    Nice 77
    Inactive 223
    That is typical.

    CPU load, inactive about 52% when freshly rebooted. As for process, most seem 'normal' iphone iOS related. Things like Kernal_task, launchd, syslog, lockdownd, mediaserverd, locationd, fairplay.N90, SpringBoard, BTServer, notifyd, apsd, lsd, MobilePhone,iapd, securityd, MobileMail, ReportCrash.

    I am not sure if there are any other fixes I can do via iTunes or on the phone itself.

    Any thoughst anyone?
  2. gorman2k macrumors newbie

    Dec 14, 2010
    I am facing a very similar problem that started yesterday. The phone is very sluggish when using Contacts and Phone, but most other installed apps seem unaffected. The phone is also running hot, and the battery life is now terrible.

    It's an iPhone4 (32G) running iOS 4.1 (8B117). Everything was fine for months until yesterday. Restarting the phone, disabling notifications and location services, and uninstalling a recently installed app (QRank)... none of that is helping. I also cleared my messages and recent calls. No good.

    If I don't find a solution online or in this forum, is this the kind of thing they can help me with at the Apple store, and will there be a fee for assistance there?

    Mark Gorman

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