Correcting the information because someone misread my thoughts. The glass of my phone shattered in a way it shouldn't have. I would pay the dues if I would've broken the phone by dropping it. Getting the phone fixed in Helsinki would've been a pain in the ass because we don't have any official Apple Stores here - only companies that have a lisence to sell mac stuff. Blah blash, as I was in NYC I decided to wait and go to Apple Store on 14th and have a meeting at the genius bar. The people there were really helpful and decided to give me a new phone. At this point I asked about the operator lock because I had a foreign SIM but they said that shouldn't be a problem. The operation was quite swift and when we tried to activate the new phone at the store it didn't let us do that. The Genius Bar girl told me to call my local operator, which was out of the question due to the time difference. Getting my old phone back at this point was out of the question so I left. When I finally got in touch with my operator the next day we realized that the phone is AT&T locked and that my operator couldn't help me with this. I felt stupid as I knew there could be a problem, I asked about it and yet I still got in the trap. I had been given an iPhone, with all the necessary receipts, that I couldn't use. I rushed through the main Apple store on 5th, was told to go to AT&T and yet I was told there's nothing anyone could do. Now, I'm in Helsinki with a phone I can't use properly. I don't know how to reach Apple or AT&T from here and nobody seems to be able to fix my problem. Any tips on how to conquer this absurd problem?