Hi guys
I bought the ip4 via the apple online store and it had a camera issue (blurring pics etc) so I got it replaced instore. Have been using the replacement for a couple of days now and its actually worse that my original with regards to signal reception, dropped calls and battery life. Moreover, the receipt they gave me showed that my warranty runs out in 6 months (although they will honour a year) and this was because the replacement is a refurb.
I refuse to pay £500 only to get a refurb unit which has more issues after 3 days of using a brand new phone. So basically I want to return it within the 30 day period for a full refund. Is it possible to do that and what is the process? I have already booked an appointment with a genius for Saturday.
Thanks!
I bought the ip4 via the apple online store and it had a camera issue (blurring pics etc) so I got it replaced instore. Have been using the replacement for a couple of days now and its actually worse that my original with regards to signal reception, dropped calls and battery life. Moreover, the receipt they gave me showed that my warranty runs out in 6 months (although they will honour a year) and this was because the replacement is a refurb.
I refuse to pay £500 only to get a refurb unit which has more issues after 3 days of using a brand new phone. So basically I want to return it within the 30 day period for a full refund. Is it possible to do that and what is the process? I have already booked an appointment with a genius for Saturday.
Thanks!