iPhone 4 replacement worse than original.

[ozzyman500]

I decided to get a replacement due to the fact my original iPhone 4 has a loose home button and they shipped me a new one through the mail. I received my replacement and noticed the volume buttons are loose and there are yellow tints on the screen and they get worse when it's outside. I am returning my replacement and getting a refund. Is it worth it to go to the actual store and try to get another replacement?

 

[ThatsMeRight]

Well, it seems you were very unlucky. What I would do is go to the store and get a new replacement over there. If problems continue, get a refund.

 

[ozzyman500]

Or am I being too picky because I read MacRumors a lot?

 

[chakraj]

Your home button is loose?

Do you mean the way it moves down or "depresses" when you push on it?

or are you talking about how it is not supper tight so it cant move?

 

[ozzyman500]

It wiggles when you double click it, like more than it should.

 

[jfyrfytr25]

Well, it seems you were very unlucky. What I would do is go to the store and get a new replacement over there. If problems continue, get a refund.

Can he exchange it in store for a NIB unit now that he has had a warranty replacement?

I've been wondering this myself. I bought a 16gb. pre-ordered on the 15th.
I have had 2 warranty exchanges due to a faulty logic board and bad battery. Each time I got a black box replacememnt. However, I have been contemplating getting a 32GB since the screen is so nice I want to put all my movies on it.

Can I return it to a store and get a NIB 32gb after having had it replaced 2X?

 

[Wicked1]

Or am I being too picky because I read MacRumors a lot?

You shelled out good $ for your i4 you should have one that works well, not being picky you just want a phone that works and is not loose, your not asking for a miracle.

 

[coasterider]

Can he exchange it in store for a NIB unit now that he has had a warranty replacement?

I've been wondering this myself. I bought a 16gb. pre-ordered on the 15th.
I have had 2 warranty exchanges due to a faulty logic board and bad battery. Each time I got a black box replacememnt. However, I have been contemplating getting a 32GB since the screen is so nice I want to put all my movies on it.

Can I return it to a store and get a NIB 32gb after having had it replaced 2X?

Apple Warranty repairs are backed by a 90 day warranty unless you are still in your devices warranty or AppleCare warranty. If your replacement is not good, keep getting a new one until you have a working device.

 

[ozzyman500]

You shelled out good $ for your i4 you should have one that works well, not being picky you just want a phone that works and is not loose, your not asking for a miracle.

Thanks for thinking I'm not crazy.

 

[JoJoCal19]

No refunds once you've got a replacement phone. This is their policy because you no longer have the iPhone you purchased.

 

[ozzyman500]

No refunds once you've got a replacement phone. This is their policy because you no longer have the iPhone you purchased.

I still have the original one I purchased. I ordered a mail in replacement and sending the replacement back. If I wanted to still could I return my original?

 

[brinycbri]

why didn't you go to a genius bar and use the replacement before accepting it?

 

[ozzyman500]

why didn't you go to a genius bar and use the replacement before accepting it?

I didn't feel like driving there and dealing with the genius. I had another issue with a 3G before and the guy treated me like crap so I wanted to avoid all that.

 

[Sk8mfm]

I decided to get a replacement due to the fact my original iPhone 4 has a loose home button and they shipped me a new one through the mail. I received my replacement and noticed the volume buttons are loose and there are yellow tints on the screen and they get worse when it's outside. I am returning my replacement and getting a refund. Is it worth it to go to the actual store and try to get another replacement?

did they put a hold on your credit card when they sent you the new iphone??

 

[err404]

No refunds once you've got a replacement phone. This is their policy because you no longer have the iPhone you purchased.

Correct me it I'm wrong, but I thought that this only applied to phones not bought directly through Apple?