iPhone 4 replacement worse than original.

Discussion in 'iPhone' started by ozzyman500, Jul 19, 2010.

  1. ozzyman500 macrumors 65816

    Feb 4, 2009
    I decided to get a replacement due to the fact my original iPhone 4 has a loose home button and they shipped me a new one through the mail. I received my replacement and noticed the volume buttons are loose and there are yellow tints on the screen and they get worse when it's outside. I am returning my replacement and getting a refund. Is it worth it to go to the actual store and try to get another replacement?
  2. ThatsMeRight macrumors 68020

    Sep 12, 2009
    Well, it seems you were very unlucky. What I would do is go to the store and get a new replacement over there. If problems continue, get a refund.
  3. ozzyman500 thread starter macrumors 65816

    Feb 4, 2009
    Or am I being too picky because I read MacRumors a lot?
  4. chakraj macrumors 65816


    Feb 6, 2008
    So Cal
    Your home button is loose?

    Do you mean the way it moves down or "depresses" when you push on it?

    or are you talking about how it is not supper tight so it cant move?
  5. ozzyman500 thread starter macrumors 65816

    Feb 4, 2009
    It wiggles when you double click it, like more than it should.
  6. jfyrfytr25 macrumors 6502a


    Dec 6, 2008
    Can he exchange it in store for a NIB unit now that he has had a warranty replacement?

    I've been wondering this myself. I bought a 16gb. pre-ordered on the 15th.
    I have had 2 warranty exchanges due to a faulty logic board and bad battery. Each time I got a black box replacememnt. However, I have been contemplating getting a 32GB since the screen is so nice I want to put all my movies on it.

    Can I return it to a store and get a NIB 32gb after having had it replaced 2X?
  7. Wicked1 macrumors 68040


    Apr 13, 2009
    New Jersey
    You shelled out good $ for your i4 you should have one that works well, not being picky you just want a phone that works and is not loose, your not asking for a miracle.
  8. coasterider macrumors regular

    Jun 29, 2010
    Washington, DC
    Apple Warranty repairs are backed by a 90 day warranty unless you are still in your devices warranty or AppleCare warranty. If your replacement is not good, keep getting a new one until you have a working device.
  9. ozzyman500 thread starter macrumors 65816

    Feb 4, 2009
    Thanks for thinking I'm not crazy. :D
  10. JoJoCal19 macrumors 65816


    Jun 25, 2007
    Jacksonville, FL
    No refunds once you've got a replacement phone. This is their policy because you no longer have the iPhone you purchased.
  11. ozzyman500 thread starter macrumors 65816

    Feb 4, 2009
    I still have the original one I purchased. I ordered a mail in replacement and sending the replacement back. If I wanted to still could I return my original?
  12. brinycbri macrumors 6502a

    Mar 13, 2007
    why didn't you go to a genius bar and use the replacement before accepting it?
  13. ozzyman500 thread starter macrumors 65816

    Feb 4, 2009
    I didn't feel like driving there and dealing with the genius. I had another issue with a 3G before and the guy treated me like crap so I wanted to avoid all that.
  14. Sk8mfm macrumors member


    Jul 12, 2010
    did they put a hold on your credit card when they sent you the new iphone??
  15. err404 macrumors 68020

    Mar 4, 2007
    Correct me it I'm wrong, but I thought that this only applied to phones not bought directly through Apple?

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