iPhone 4 return question

Discussion in 'iPhone' started by jonjames, Jul 15, 2010.

  1. jonjames macrumors regular

    Joined:
    Feb 20, 2009
    #1
    Ok so I purchased my iPhone 4 on release day from best buy. All of the issues are known and I kinda wanna return my phone until the kinks are worked out. Now how does this work? I return the phone to best buy? Does affect my AT&T account as far as upgradeability in the future? Is my latest contract voided? Will best buy just swap my phone out for a new one if I want to try my luck with another phone?
     
  2. jonjames thread starter macrumors regular

    Joined:
    Feb 20, 2009
    #2
    Anyone care to give me some insight? Thanks in advance
     
  3. Oversoul macrumors member

    Joined:
    Jul 15, 2007
    #3
    Situations like this is why I prefer to buy my equipment directly from Apple as opposed to third parties. If there are any problems, I'd rather not have to deal with middlemen.

    Apple has a 30-day return policy on iPhones and have waived their restocking fee, allowing for a full refund even if the box is open. I'm not aware that either Best Buy or AT&T have waived their restocking fee on the iPhone 4. You should check the back of your Best Buy receipt for their regular return policy, which I believe includes a restocking fee on electronics. You should also followup with a call to Best Buy to see if they've made any exceptions for the iPhone 4. If they have not, you could try to insist they waive the restocking fee as Apple has done. There's no harm in trying.

    As for your AT&T contract, you will likely have 30-days to cancel the contract you signed up for with the iPhone 4. In that event, you will revert to your previously existing contract with your upgrade eligibility restored. When I returned my iPhone 4 to Apple, they stated that my new contract was only "suspended" and that I would have to go through AT&T to "cancel" my contract and return to my old contract. You may need to show AT&T proof that you returned your iPhone.
     
  4. Hing macrumors regular

    Joined:
    Mar 2, 2008
    #4
    what if i dont have the box anymore?

    can i just take my iphone,usb, charger, and earphone in with out the box to return?
     
  5. Oversoul macrumors member

    Joined:
    Jul 15, 2007

Share This Page