IPhone 4 SGP leather skin arrived with no skin!

WilliamG

macrumors G3
Original poster
Mar 29, 2008
9,084
2,546
Seattle
I don't know if anyone else has had this happen to them, but my SGP black leather skin with screen protector package arrived with the screen protector, squeegee and cloth but NO leather piece!

Bit irritated really... *sigh*. Emailed them and will see what they have to say for themselves...
 

xraydoc

macrumors demi-god
Oct 9, 2005
7,669
1,838
192.168.1.1
I don't know if anyone else has had this happen to them, but my SGP black leather skin with screen protector package arrived with the screen protector, squeegee and cloth but NO leather piece!

Bit irritated really... *sigh*. Emailed them and will see what they have to say for themselves...
I've never dealt with that company (though I know they're popular).
If they don't resolve it for you, call your credit card company.
 
Comment

maverick86

macrumors 6502a
Jul 13, 2010
697
0
MA
Other people here have reported similar issues. They've contacted SGP's support and gotten them to rectify the situation. It does take persistance though because their customer service is pretty subpar when it comes to responding though.
 
Comment

meechy

macrumors 6502
Jul 24, 2010
284
7
I don't know if anyone else has had this happen to them, but my SGP black leather skin with screen protector package arrived with the screen protector, squeegee and cloth but NO leather piece!

Bit irritated really... *sigh*. Emailed them and will see what they have to say for themselves...
Wow I thought i was the only one this happened to, i received a screen protector only as well, no leather skin.

Good luck in trying to get a response from them, i sent off 3 emails in the past 10 days or so, not even one single reply. Gona wait until Monday, if no response then I'm going to do a chargeback.
 
Comment

Lostsol

macrumors regular
Jun 20, 2010
150
1
If you get your charge back and you still want one you can order from handhelditems.com for the same price and there is a coupon code for 20% off. I think the code is: 20iphonecs . I assume they get them from SGP then send them on so you would have another company checking to make sure there is actually a skin in the box. Good luck.
 
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ngrimes-2010

macrumors regular
Jul 26, 2010
247
0
Reply to them on Twitter. I sent a bunch of emails with no response and bitched them out on Twitter and had my replacement in the mail that day :)
 
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WilliamG

macrumors G3
Original poster
Mar 29, 2008
9,084
2,546
Seattle
I actually ordered mine from Technet through Amazon.com. I sent them a query, so we'll see what they do from here...
 
Comment

ram8727

macrumors member
Apr 9, 2010
75
0
Haha :D I guess I got the extra black leather skin because mine came with 2 skins, screen shield, and squeegee. No cleaning cloth though. :rolleyes:
 
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alan111

macrumors regular
Sep 17, 2010
188
1
Mine just came, and the Ultra Clear front protector was missing.
**sigh**
 
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