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Iphone 4 Stolen

S

sjwl123

macrumors newbie
Original poster
Aug 4, 2010
7
0
Hi,

My Iphone 4 was stolen out of my gym locker today. Does anyone know what to do now? If I go to Apple or At&t, will they replace my Iphone free or with some sort of charge? Will they disable the other one...? I have SO much information on it.


Has this happened to anyone? What did you do afterwards?



Thanks!
 
Sorry to tell you if you didnt have insurance you're out of luck. AT&T has insurance for theft or lose for $15 a month with a $200 deductible and since you didnt have it they wont do anything. If you go to apple they will tell you to pay the full cost of the phone $600. If you had mobileme try to see if you can track it.
 
1) Was it password locked?
2) If you had MobileMe can you do Locate My Phone?
3) Call AT&T and put a freeze on account (no they cannot "kill" the phone)
4) Call your insurance provider to see if it was covered under homeowner's/renter's policy
5) File a police report
6) You're on the hook for the cost of a new phone...sorry.
 
nyfliiboy said:
Sorry to tell you if you didnt have insurance you're out of luck. AT&T has insurance for theft or lose for $15 a month with a $200 deductible and since you didnt have it they wont do anything. If you go to apple they will tell you to pay the full cost of the phone $600. If you had mobileme try to see if you can track it.
Click to expand...

That's very unfortunate as I did not have insurance on it.


eawmp1 said:
1) Was it password locked?
2) If you had MobileMe can you do Locate My Phone?
3) Call AT&T and put a freeze on account (no they cannot "kill" the phone)
4) Call your insurance provider to see if it was covered under homeowner's/renter's policy
5) File a police report
6) You're on the hook for the cost of a new phone...sorry.
Click to expand...

1. No
2. Didn't have
3. Will probably do
4. Will probably do
5. Last choice
6. I can't believe some people would do this....


Thank You both for your quick responses!
 
Sorry to hear about this--my 3G was just stolen last week. Like you, I didn't have MobileMe or have a password lock on my phone. I did have AT&T freeze my account, but that was the best they could do. I went about changing all of the passwords that were stored on my phone (email, Facebook, etc.).

My new 4 arrived yesterday, and I guess the lesson learned for me is (1) Get MobileMe so I can remote wipe the phone if lost or stolen (I don't want to have a password lock on my phone, though I probably should), and (2) back up early and often--the last backup of my 3G was in June (to update to iOS 4), so that wasn't very helpful in terms of considering whether to set this phone up as a new phone or to restore from backup.

Good luck!
 
Applejuiced said:
Unfortunatelly the only way to get another one now is pay the $599 or $699 for a 32GB.
Click to expand...

It depends on the contract, but many people are eligible for early upgrade, wich prices it at $399/$499. That's not quite so bad.
 
dave420 said:
It depends on the contract, but many people are eligible for early upgrade, wich prices it at $399/$499. That's not quite so bad.
Click to expand...

What do you mean?
If he got an iphone 4 subsidized he cannot get an early upgrade price for at least 12 months into his contract depending on the amount he spends on his monthly bill.
 
Sorry for your loss. You can always try craigslist if it is available in your area.
 
dave420 said:
It depends on the contract, but many people are eligible for early upgrade, wich prices it at $399/$499. That's not quite so bad.
Click to expand...

True. I bought my iPhone 4 at the $299 price on launch. That same account is already upgrade eligible this time at the $499 price or $399 for the 16GB. This happened one month after upgrade.
 
SpaceKitty said:
True. I bought my iPhone 4 at the $299 price on launch. That same account is already upgrade eligible this time at the $499 price or $399 for the 16GB. This happened one month after upgrade.
Click to expand...

My account is the same too, get the 32G for $299 and after 1 month into the new contract, I am eligible again for the upgrade $399 and $499, should make a good profit if I upgrade again.:D
 
Applejuiced said:
What do you mean?
If he got an iphone 4 subsidized he cannot get an early upgrade price for at least 12 months into his contract depending on the amount he spends on his monthly bill.
Click to expand...

You are right the "early upgrade" is only available after one year or more depending on how much you spend per month. But with AT&T after one month you are eligible for a discounted upgrade which is $200 off:
"As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. "
 
dave420 said:
You are right the "early upgrade" is only available after one year or more depending on how much you spend per month. But with AT&T after one month you are eligible for a discounted upgrade which is $200 off:
"As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. "
Click to expand...

Interesting, it wasnt like that for my account.
I guess I dont spend enough for them :D
 
I've heard of some people showing proof that it was actually stolen (i.e. police report) and got it for like $199. Is there any truth to this?
 
My 3GS was stolen too, but have other problems associated

I am with the military in Germany and have a contract with T-Mobile. My I Phone was stolen too and the cost to replace here is in excess of $700. with T-Mobile Germany. I naturally went to buy a replacement in the U.S. Used but broken. Unfortunately after receiving it and trying to get it to work, I find that the T-Mobiles SIM will not allow it to be used in a U.S. phone for some reason. Trying to get T-Mobile to activate the phone was a lesson in futility and AT&T is non-responsive. I am a little confused as to why the break didn't work though. It may be because when I connected, it upgraded to 4.02, and that may have killed the break.

In any case. Insurance is a must with the I Phone. Expensive Lesson learned.
 
ramstart said:
I am with the military in Germany and have a contract with T-Mobile. My I Phone was stolen too and the cost to replace here is in excess of $700. with T-Mobile Germany. I naturally went to buy a replacement in the U.S. Used but broken. Unfortunately after receiving it and trying to get it to work, I find that the T-Mobiles SIM will not allow it to be used in a U.S. phone for some reason. Trying to get T-Mobile to activate the phone was a lesson in futility and AT&T is non-responsive. I am a little confused as to why the break didn't work though. It may be because when I connected, it upgraded to 4.02, and that may have killed the break.

In any case. Insurance is a must with the I Phone. Expensive Lesson learned.
Click to expand...

Yes, a US iphone is always locked to AT&T and wont work with any other sims unless you JB and unlock it. And lesson learned, you never update thru itunes a Jailbroken and unlocked iphone cause it will always lock again.
Tmobile germany or AT&T wont be able to do anything either.
You just gotta sit and wait for a new JB to be out.
 
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