iPhone 4 stopped showing in iTunes, what can I do?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by danetello, Dec 23, 2010.

  1. danetello, Dec 23, 2010
    Last edited: Dec 23, 2010

    danetello macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #1
    My iPhone 4 has recently stopped showing up in itunes. It was working perfectly before and I dont know what could have caused this. I have tried to:

    Restart iphone
    Restart computer
    Re-install itunes
    Changed USB cable
    Used different USB port
    Did a system restore on my PC

    But none of these have worked :(. I connected the phone to a different PC and it showed up, so I am not sure what the problem could be. I have also put the phone in DFU mode and it showed on my computer.

    Is there any other way to fix this?
     
  2. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #2
    It almost sounds like your computer's USB ports are disabled.
     
  3. mikelegacy macrumors 65816

    mikelegacy

    Joined:
    Dec 5, 2010
    Location:
    Pittsburgh, PA
    #3
    You put the phone into DFU mode and it DID show up on the computer? If so, then your ports are not disabled. You may have to restore the device.

    By the way, is the phone jailbroken?
     
  4. danetello, Dec 23, 2010
    Last edited: Dec 23, 2010

    danetello thread starter macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #4
    No, the phone is not jailbroken. If I do have to restore the phone, is there any way to back up the data (contacts, calender events, app data) without itunes?
     
  5. danetello thread starter macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #5
    Ok so I have restored the iPhone but now on the screen it shows that I need to connect the phone to itunes. When I plug it in, nothing happens! :mad:

    What shall I do? :confused:
     
  6. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #6
    Again, I think the USB ports on that computer are not operational.
     

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