iPhone 4 sync freezes during app updates with internal device errors

[ozzyman500]

This is really getting frustrating. I'm trying different USB ports, restoring, etc. The past few times I've tried to sync my apps iTunes freezes, it gives me internal device errors, and I got this error where the file is not located. Is this happening anyone else or should I go about and try to get a replacement?

 

[April Dancer]

This is really getting frustrating. I'm trying different USB ports, restoring, etc. The past few times I've tried to sync my apps iTunes freezes, it gives me internal device errors, and I got this error where the file is not located. Is this happening anyone else or should I go about and try to get a replacement?

Go and get a replacement. No normal usage of a phone should have you wanting to throw it at the wall. It sounds buggered.

 

[ozzyman500]

I really don't want to go through the trouble but if these syncing problems keep coming up I guess I have to.

 

[Alonzo84]

If iTunes is freezing, the issue isn't with the phone.

 

[Mlrollin91]

If iTunes is freezing, the issue isn't with the phone.

+1. I had the itunes freezing issue a couple years back with my iPhone 3G and iPod Touch 2. I had to create a whole new account on my mac and transfer everything over. It turns out that iTunes got corrupted into the OS and had to start fresh as a new user. Took about an hour but have never had a problem since.

 

[Sixpack446]

+1. I had the itunes freezing issue a couple years back with my iPhone 3G and iPod Touch 2. I had to create a whole new account on my mac and transfer everything over. It turns out that iTunes got corrupted into the OS and had to start fresh as a new user. Took about an hour but have never had a problem since.

I had this issue on my 3GS a while back. I did the same as you and it's worked ever since.

 

[whocaresit]

Hey ozzy,
Try this: sync it overnight. Go to sleep.

Wake up the next morning. Is it still frozen?

 

[kernkraft]

Don't throw it as it will almost certainly break. Return it for a full refund.

 

[spblat]

Have you tried uninstalling and reinstalling iTunes? Do you have another computer to try restoring it with? Not a lot of information but it sounds like more of a computer problem than an iPhone problem.

 

[iHeartapple2]

Have you tried to re-install iTunes?

 

[Shanewilliams]

I had this issue on my 3GS a while back. I did the same as you and it's worked ever since.

+1 for me as well! I had exact same issue and actually had to delete iTunes and download and install it all over again. Also, if you're running snow leopard do you have the most recent updates? I had an issue awhile back and my iPhone 4 wouldn't sync but it was solved when I ran software update. There was an update for syncing issues. I'm not talking the new iTunes either, I forgot what it was but it's obvious what it's for.

 

[helloimD4NNY]

Restart your iPhone 4, restart your computer, if all doesn't work call AppleCare. If they can't solve it, they will replace your 4. I'm sure it's just a software issue with your computer, not the phone.

 

[extraextra]

I dunno if you've tried everything just take it to the Genius Bar and explain your problem. If they can't fix it they will give you a new one.

 

[mad-dog-one]

This is really getting frustrating. I'm trying different USB ports, restoring, etc. The past few times I've tried to sync my apps iTunes freezes, it gives me internal device errors, and I got this error where the file is not located. Is this happening anyone else or should I go about and try to get a replacement?

Sounds like it may be either a computer or iTunes problem. My iPhone 4 works fine on iTunes and seems faster than it was on my iPhone 3GS. Maybe you could visit an Apple Store and have them checkout your phone. You'll love it when you get around this problem.

 

[AbSoluTc]

I really don't want to go through the trouble but if these syncing problems keep coming up I guess I have to.

You answered your own question. If the phone is giving you an issue, try it on another computer. If it's still having a problem, logic dictates the phone has an issue. If normal means of troubleshooting do not resolve the phone issue (restart/power cycle), then you have a defective device and it should be returned.

Easy and simple. People make things too hard these days.

 

[iPhoner99]

Return it and get a full refund.

 

[LordOBoogie]

Go swap it out. You got a lemon.

 

[marksman]

Go swap it out. You got a lemon.

He means your computer obviously.

 

[ozzyman500]

Have you tried to re-install iTunes?

Sounds like it may be either a computer or iTunes problem. My iPhone 4 works fine on iTunes and seems faster than it was on my iPhone 3GS. Maybe you could visit an Apple Store and have them checkout your phone. You'll love it when you get around this problem.

You answered your own question. If the phone is giving you an issue, try it on another computer. If it's still having a problem, logic dictates the phone has an issue. If normal means of troubleshooting do not resolve the phone issue (restart/power cycle), then you have a defective device and it should be returned.

Easy and simple. People make things too hard these days.

I've reinstalled iTunes downloaded 9.2.1.5 from Apple's website and I deleted the iOS 4 firmware and downloaded it again and from the first sync all my apps seems to be okay. If it continues again I will call Apple. Thanks everyone.