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(iPhone 4) Unresponsive home button

B

blizeH

macrumors 6502
Original poster
Sep 3, 2009
277
1
Hi guys,

My home button has seemingly become quite unresponsive at times, but it feels like it's possibly a software issue? I have been running the buggy-as-hell ETX Capital app which could explain it, but something doesn't feel right, and it's so frustrating to press it a few times and nothing happens.

I bought my phone almost a year ago, so my warranty is almost up too (assuming you get a years free apple care?) hmmmm!

My main worry is that I'd take to the store (maybe a 2 hour round trip) and wouldn't be able to re-create the problem.

Any suggestions please? Thank you!
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

As with the many other posts on the forum with the exact same issue u won't know till u try!
 
I dont know if that helps, but I had the same problem and send the phone for under warranty repair to Apple, after they got my phone I got a new replacement phone.
 
Many thanks guys, I'm so tempted to take it to the nearest Apple store, but I've just been pressing the home button continuously and maybe only 1 in 20 presses didn't register :/ Sometimes it's really bad, sometimes it's fine.

Not sure what to dooooo... also just looked into when I purchased the phone, 2nd August - I'm screwed.
 
blizeH said:
Many thanks guys, I'm so tempted to take it to the nearest Apple store, but I've just been pressing the home button continuously and maybe only 1 in 20 presses didn't register :/ Sometimes it's really bad, sometimes it's fine.

Not sure what to dooooo... also just looked into when I purchased the phone, 2nd August - I'm screwed.
Click to expand...

Restore and set up as new first. If that doesn't help, take it to the Apple store.
 
call apple even though you have no phone support, explain you live far, describe the issue, let them attempt to tell you how to fix until it works/they decide to send you a shipping container (4 free!). Keep trying until you get a sympathetic person, dont be hesitant to call more than once! also ask to speak to there advisor if they are not being helpful.
~paul
 
blow some air into the button area and in the connector and that might loosed up debris. Or...you can take it back to the Apple store and they will probably give you a new one.
 
Thank you all so much again for the replies guys, I've actually got an appointment this Tuesday - but now I'm worried!

100% of the time using my finger nail at the top and pressing the button, it won't register... but I also tried this on my friends 3 week old white iPhone and it was far less responsive than even mine!

I'm now thinking, yes my phone is a year old, but it's in pristine condition, the battery is okayish... so what if I swap my phone for one that's actually worse? ARgh! :/
 
button doesn't work

blizeH said:
Thank you all so much again for the replies guys, I've actually got an appointment this Tuesday - but now I'm worried!

100% of the time using my finger nail at the top and pressing the button, it won't register... but I also tried this on my friends 3 week old white iPhone and it was far less responsive than even mine!

I'm now thinking, yes my phone is a year old, but it's in pristine condition, the battery is okayish... so what if I swap my phone for one that's actually worse? ARgh! :/
Click to expand...

I had the same thing happen to my phone. I didn't even have apple care and the apple store here in Temecula Ca. swapped it for a brand new one on the spot. I took it home, synched it and I was back to normal.
 
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