iPhone 4 won't send or receive sms

Discussion in 'iPhone' started by wrdabney, Sep 14, 2010.

  1. wrdabney macrumors member

    Joined:
    Jun 8, 2009
    #1
    My girlfriend and I both got new iPhones on my plan this past weekend. Hers is sending and receiving texts but mine won't at all. I tried resetting all settings. Any suggestions?
     
  2. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #2
    Restore the entire phone. If that doesn't work, time to take it to AT&T (or whoever your service provider is).
     
  3. wrdabney thread starter macrumors member

    Joined:
    Jun 8, 2009
    #3
    You mean restore the entire phone like erase everything then plug it back in and restore from iTunes?
     
  4. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #4
    Plug in the phone and select "Restore" from iTunes. Do not restore from a backup.
     
  5. wrdabney thread starter macrumors member

    Joined:
    Jun 8, 2009
  6. wrdabney thread starter macrumors member

    Joined:
    Jun 8, 2009
    #7
    I got it from radio shack. Can they help me if I take it back there or should I take it to att?
     
  7. kiantech macrumors regular

    Joined:
    Jun 9, 2007
    #8
    happend to me too, I called att and they said their system glitched and added a block sms. Check with them
     

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