Iphone 4 Wrong IMEI/Unlock Code - Apple sent me 2 iphones by mistake

Discussion in 'iPhone Tips, Help and Troubleshooting' started by brunoecker, Nov 17, 2010.

  1. brunoecker macrumors newbie

    Joined:
    Jan 2, 2010
    #1
    Hi, help me please!

    I bought 1 iphone at apple.co.nz and I got two, I called them to tell and they asked for the IMEI number and serial number, they couldnt find it in their system or track any information about where the phone should have gone, they told me to keep it. fine I kept it!

    one works fine, its unlocked for any carrier, but the one that came by mistake, the one that they couldn't find in their system is locked to vodafone, so I got a micro sim, activated it but as soon as it gets to the home screen a pop up appear asking to type the UNLOCK CODE and WRONG IMEI and the option to type the imei, I typed the one that is in the box but it says wrong, and when I go to Settings> General> About it shows the IMEI the comes in the box. In addition I get no service.

    What should I do? is it a useless phone? should I call apple? even if the phone was sent to me by mistake? did they block it? whats is the unlock code?

    Iphone 4 4.1


    thanks for you help
     
  2. No ice please macrumors 6502

    Joined:
    Nov 21, 2009
    #2
    Well if they don't want it back restore it and keep it. :confused:
     
  3. Nermal Moderator

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    New Zealand
    #3
    There are no Vodafone-locked iPhones* so how did you come to this conclusion? It sounds like it might need to be restored.

    * Is it a brand-new phone? Some other countries may have Vodafone-locked devices but none of these are sold in NZ.
     
  4. brunoecker thread starter macrumors newbie

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    Jan 2, 2010
    #4
    I restored but when I put the sim card it says wrong IMEI and ask for the UNLOCK code
     
  5. Nermal Moderator

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    #5
    Can you supply a picture of the exact message you're getting?
     
  6. brunoecker, Nov 17, 2010
    Last edited: Nov 17, 2010

    brunoecker thread starter macrumors newbie

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    Jan 2, 2010
    #6
    Yeah, I called them because the blocked one came before the normal one( 1 week before the delivery date). I thought that it was my phone and it had a problem...

    I called and asked for help, they said the phone i got was carrier locked and i got it by mistake, someone mix up my order and I was still getting my iphone on the delivery date. so 2 iphones


    i dont know why its locked to vodafone, it doesnt work with 2 degrees or telecom only when i put the vodafone i was able to activate
     
  7. brunoecker thread starter macrumors newbie

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  8. Nermal Moderator

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    #8
    You may have ended up with an Australian Vodafone model (according to Apple's site, Vodafone AU models are locked). I guess that the iPhone is seeing "Vodafone" on your NZ SIM and is getting halfway before realising that something is wrong.

    Also, your pics don't work. You can't link directly to your private Gmail account.
     
  9. brunoecker thread starter macrumors newbie

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    Jan 2, 2010
    #9
  10. Nermal Moderator

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    #10
    Hmm. I can honestly say that I've never seen those screens in my life!
     
  11. brunoecker thread starter macrumors newbie

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  12. Treyb2323 macrumors newbie

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    Dec 17, 2011
    #12
  13. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #13
    What?
    Apple iphones never ask or have an unlock code.
    The unlocking part its done on itunes activation servers.
    I never heard or saw anything like this before.
    I'd just sell it the way it is.
     

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