iPhone 4G Help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by kieranmccamment, May 22, 2013.

  1. kieranmccamment macrumors newbie

    Joined:
    May 22, 2013
    #1
    I have a 4g on the verizon network and the other day it completely shut off and wont come on i plugged it into the computer and it recognizes it but says it is in restore mode or something. It acts like it is going to update and restore it then it says there was an error. I have tried different cables computers and the hold the home key and lock button to reset nothing works. Any help.
     
  2. MrMacMack macrumors 6502a

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    Oct 24, 2012
  3. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
    #3
    Firsrt it says iTunes has detected iphone in recovery mode you must restore then wen I hit restore it starts an then says the iphone could not be restored an unknown error occurred (1601)
     
  4. MrMacMack macrumors 6502a

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    Oct 24, 2012
  5. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
    #5
    iPhone 4G Help

    I found that website before posting my question on here and thought maybe it was the security software like it says but, after trying three different computers and also two different usb cables nothing has worked i couldnt find any firewall or security features that would affect this phone i have another iphone and it is updated on the same computer and works just fine. I will try again tonight but are there any other options. thanks
     
  6. MrMacMack macrumors 6502a

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    Oct 24, 2012
  7. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
  8. MrMacMack macrumors 6502a

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    Oct 24, 2012
    #8
    Just to confirm, you did say that your iPhone does power up at least? Is it possible for you to show me the icon that you see on your screen? Either take a screenshot and post it here, or go on Google to look for the icon and post the link here.
     
  9. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
    #9
    help

    no i cant get the screen to display anything, i tried plugging it into the wall computer restoring that screen wont display.
     
  10. MrMacMack, May 27, 2013
    Last edited: Jun 9, 2013

    MrMacMack macrumors 6502a

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    Oct 24, 2012
    #10
    Did you drop or get it wet? Liquid indicators tripped?
     
  11. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
    #11
    nope nothing just stopped working randomly. The phone is only about 6 months old but no warranty it was the last remplacement verizon would give me
     
  12. kieranmccamment thread starter macrumors newbie

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    May 22, 2013
  13. MrMacMack macrumors 6502a

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    Oct 24, 2012
    #13
    Did you call AppleCare to check the Apple warranty status. The above mentioned you contacted Verizon. The phone itself may still be covered under Apple's warranty.
     

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