iPhone 4s can't connect to iTunes on Mountain lion

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Gabri, Jul 30, 2012.

  1. Gabri macrumors member

    Aug 21, 2011
    This is a new MBP & this is the first time to connect my iPhone to it after transferring my library from my PC to the Mac through home sharing.

    When I connect it I get this error from iTunes http://cl.ly/image/1G1Z3V1P0Y1I while iPhoto can detect it normally & actually import all the photos from it without a problem.

    I restarted both devices but the problem still exists. The Cable is good cause I tried it on the PC it's working. So I don't know how can I fix this?
  2. iNiqoro macrumors newbie


    Nov 12, 2011
    Aberdeen, United Kingdom
    Restore is probably the only way


    I have a similar problem with my iPhone 4s that was firstly synchronized with my Lion but now I went back to Snow Leopard (don't ask why :)). So, now running iOS 5.1.1 I cannot sync with my iTunes although iPhoto works fine.

    I have tried everything:
    Restart iPhone and Mac
    Reinstalled iTunes version from my Time Machine (some say the old library might work if copied over)
    Reset SMC controller
    Reset settings on iPhone

    So I guess the only thing that works is a restore of your iPhone.

    I haven't done it yet, because I am still trying to make a backup on iCloud.

    Good Luck, ​

Share This Page