Iphone 4s constantly downloading data!help!!

hambo

macrumors newbie
Original poster
Sep 17, 2007
8
2
London
Okay so since the 24th of november i noticed a massive increase of data usage on my phone which in turn decreases my battery life dramatically. (with data

I asked my service provider o2 uk to see why this was they told me it must me me downloading or an app running in the background i assured them not. They said they will run a test on the network to find a fault, they found nothing.

Apple switched the phone with a brand new one and it still has the same problem.

Running 5.0.2
64gb
I have deleted all apps off the phone
i have deleted all mail accounts
Siri is switched off
Diagnostics and usage is set to do not send
No Notifications running
no location services
no iCloud

I've have a video to show the problem
If anyone has any ideas let me know thanks

http://www.bit.ly/tZjN5K
 
Last edited:

Bootleg2go

macrumors newbie
Nov 10, 2011
25
0
Okay so since the 24th of november i noticed a massive increase of data usage on my phone which in turn decreases my battery life dramatically. (with data

I asked my service provider o2 uk to see why this was they told me it must me me downloading or an app running in the background i assured them not. They said they will run a test on the network to find a fault, they found nothing.

Apple switched the phone with a brand new one and it still has the same problem.

Running 5.0.2
64gb
I have deleted all apps off the phone
i have deleted all mail accounts
Siri is switched off
Diagnostics and usage is set to do not send
No Notifications running
no location services
no iCloud

I've have a video to show the problem
If anyone has any ideas let me know thanks

http://www.bit.ly/tZjN5K
Try going into location services and at the very bottom is a menu called "system services", turn everything in this to the off position. They may still be on even when the location services is set to off.
Also do a hard reset of the phone, I noticed in your video that your usage was like 13 hours and the standby time was the same, this shouldn't be.

I know if the "cell network search" in the system services menu is on, you will see the cell data usage go up by a small amount every time you check the usage, mine would go up anywhere from from 3 to 5k every time I checked usage.

----------

Try going into location services and at the very bottom is a menu called "system services", turn everything in this to the off position. They may still be on even when the location services is set to off.
Also do a hard reset of the phone, I noticed in your video that your usage was like 13 hours and the standby time was the same, this shouldn't be.

I know if the "cell network search" in the system services menu is on, you will see the cell data usage go up by a small amount every time you check the usage, mine would go up anywhere from from 3 to 5k every time I checked usage.
also turn off "ping" in the restrictions menu.
 

guyana1

macrumors newbie
Feb 11, 2017
2
0
Okay so since the 24th of november i noticed a massive increase of data usage on my phone which in turn decreases my battery life dramatically. (with data

I asked my service provider o2 uk to see why this was they told me it must me me downloading or an app running in the background i assured them not. They said they will run a test on the network to find a fault, they found nothing.

Apple switched the phone with a brand new one and it still has the same problem.

Running 5.0.2
64gb
I have deleted all apps off the phone
i have deleted all mail accounts
Siri is switched off
Diagnostics and usage is set to do not send
No Notifications running
no location services
no iCloud

I've have a video to show the problem
If anyone has any ideas let me know thanks

www.bit.ly/tZjN5K
hi did you find a way to fix it ? i have the same problem now, help please
 
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