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LizaJ

macrumors newbie
Original poster
Jul 15, 2016
1
0
Last night , while I was on my phone( an iPhone 4s which I have had for 3 years ) it completely froze. it does usually freeze but after pressing a couple buttons like the home button it goes back to normal or it restarts by itself.

But this time when my phone froze, I tried to click some buttons etc. but nothing happened instead it just went blank, the whole screen was grey, and after a couple minutes, it went completely black.
I tried everything to get it to restart but nothing happened.

It's been about 9 hours and my phone is exactly the same.
I've tried charging it but nothing has happened.

please help.
 
Have you tried holding the lock and home buttons together for 20-30 seconds or so?
 
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