IPhone 4s froze and blank, wont restart.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by LizaJ, Jul 15, 2016.

  1. LizaJ macrumors newbie

    Joined:
    Jul 15, 2016
    #1
    Last night , while I was on my phone( an iPhone 4s which I have had for 3 years ) it completely froze. it does usually freeze but after pressing a couple buttons like the home button it goes back to normal or it restarts by itself.

    But this time when my phone froze, I tried to click some buttons etc. but nothing happened instead it just went blank, the whole screen was grey, and after a couple minutes, it went completely black.
    I tried everything to get it to restart but nothing happened.

    It's been about 9 hours and my phone is exactly the same.
    I've tried charging it but nothing has happened.

    please help.
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Have you tried holding the lock and home buttons together for 20-30 seconds or so?
     

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