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Apple_Robert

Contributor
Original poster
Sep 21, 2012
36,302
54,278
In a van down by the river
I have had my iPhone 4s for a good while. And today, I wiped it clean and set it up as a new phone. When I go to Settings > iTunes Wi-Fi Sync, I get the message " To enable Wi-Fi syncing with iTunes, connect to iTunes on your computer using a cable and click "Sync with this iPhone over Wi-Fi." I did that. Itunes recognizes the phone. When I click on 'Summary,' and scroll down to 'Options,' the 'Automatically sync when this iPhone is connected' box is greyed out. The next box and the last box are check-marked. I click on sync, and a few seconds later it is finished. I disconnect the iPhone. I go back to settings... and I still don't see a white Sync button.

Do I have a setting wrong on the phone or iTunes, that I am not aware of? This is very frustrating. Any help would be greatly appreciated.
 
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I believe I've seen this if you have checked the option "Prevent iPods, iPhones, and iPads from autmatically syncing automatically" under the Devices tab in Preferences.
 
I believe I've seen this if you have checked the option "Prevent iPods, iPhones, and iPads from autmatically syncing automatically" under the Devices tab in Preferences.

Thank you for the reply. I made sure that box was not checked, and I still don't see a white Sync button.

No matter how I set it up, I am getting the same results. I have never seen this happen before.

edited to add: I don't know if this shines a light on what could be amiss, but when I am in iTunes, and attempt to drag a few audiobook files to the iPhone, the drag line is transparent. I can't manually transfer any of my audiobooks to the iPhone, even though iTunes is recognizing my phone.
 
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