iphone 4s not charging

Discussion in 'iPhone Tips, Help and Troubleshooting' started by tuckerh71, Nov 28, 2012.

  1. tuckerh71 macrumors newbie

    Joined:
    Nov 28, 2012
    #1
    my 4s is about a year old. a couple of months ago, right after i updated my iOS, it stopped charging. plugged into computer, plugged into the wall, used multiple cords to try and charge and nothing worked.

    then bought a Mophie for travel and found that it actually charged my phone. to this day, the only way I can charge my 4s is with my Mophie. I went to apple store and they couldn't figure it out....they used a brush to clean out the 30 pin slot and that helped for a day, but it didn't fix the real problem.

    any thoughts???
     
  2. sagar4995 macrumors 6502a

    sagar4995

    Joined:
    Aug 11, 2012
    Location:
    Dubai, UAE
    #2
    a friend of mine experienced this with his 4s in India. He called apple and they gave him some sort of a number code that he entered AFTER a factory reset. His phone's been fine ever since. this was about a year ago. If you use icloud / itunes, i'd recommend a factory reset. you should be able to get a full restore through itunes within 15-20 mins, so it wont take you long.
    hope this helped and g'luck.
     

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