IPhone 4S replaced by Apple store

Discussion in 'iPhone' started by Magichelmt, Oct 16, 2011.

  1. Magichelmt macrumors newbie

    Oct 15, 2011
    My wife and I pre-ordered two 4S phones. One black 16gig (mine) and one white 16gig. After the initial rush I got mine up and running. There was an AT&T setting preventing my phone from working. Yesterday I sat down to transfer and activate my wife's phone. No luck. IPHONE not authorized. Called AT&T and they could not get it to work. Escalated to Apple and did not change anything. Escalated at Apple to a specialist. No matter what they had me do it would not be recognized by the network. I went to the local Apple store today and they gave me a new phone and sent mine to engineering for dissection. Everyone was very nice and tried for many hours to get this phone to work. Now I am just playing with the voice to text and Siri.
  2. Magichelmt thread starter macrumors newbie

    Oct 15, 2011
    Update. 8 hours later the fully charged phone is a brick. Will not do anything, screen is black, & not recognized by itunes. Back to the Apple store in the morning. My wife is about ready to kill me.
  3. Reach9 macrumors 68020


    Aug 17, 2010
    In America
    Oh man, sorry to hear that. Did you put the device to DFU mode?
    I hope everything works out fine for you.
  4. dave006 Contributor


    Jul 3, 2008
    Just West of East
    Try a hard boot. Hold down the Power button on the top and the Home button for 10+ seconds at the same time and the iPhone should restart.

  5. Magichelmt thread starter macrumors newbie

    Oct 15, 2011
    Dave I tried that first. I get nothing. I cannot get out of work in the morning so my wife is going to the Apple store. if she does not get arrested they should take care of her. :)
  6. 310Titan macrumors member

    Oct 11, 2011
    Same thing happened to me. AT&T black iPhone preordered on appl.com

    Wouldn't activate at all. I spent 2 hours at AT&T and another 3 at apple store. Finally got a new one and works perfect

Share This Page