IPhone 4S replaced by Apple store

Discussion in 'iPhone' started by Magichelmt, Oct 16, 2011.

  1. Magichelmt macrumors newbie

    Joined:
    Oct 15, 2011
    #1
    My wife and I pre-ordered two 4S phones. One black 16gig (mine) and one white 16gig. After the initial rush I got mine up and running. There was an AT&T setting preventing my phone from working. Yesterday I sat down to transfer and activate my wife's phone. No luck. IPHONE not authorized. Called AT&T and they could not get it to work. Escalated to Apple and did not change anything. Escalated at Apple to a specialist. No matter what they had me do it would not be recognized by the network. I went to the local Apple store today and they gave me a new phone and sent mine to engineering for dissection. Everyone was very nice and tried for many hours to get this phone to work. Now I am just playing with the voice to text and Siri.
     
  2. Magichelmt thread starter macrumors newbie

    Joined:
    Oct 15, 2011
    #2
    Update. 8 hours later the fully charged phone is a brick. Will not do anything, screen is black, & not recognized by itunes. Back to the Apple store in the morning. My wife is about ready to kill me.
     
  3. Reach9 macrumors 68020

    Reach9

    Joined:
    Aug 17, 2010
    Location:
    In America
    #3
    Oh man, sorry to hear that. Did you put the device to DFU mode?
    I hope everything works out fine for you.
     
  4. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #4
    Try a hard boot. Hold down the Power button on the top and the Home button for 10+ seconds at the same time and the iPhone should restart.

    Dave
     
  5. Magichelmt thread starter macrumors newbie

    Joined:
    Oct 15, 2011
    #5
    Dave I tried that first. I get nothing. I cannot get out of work in the morning so my wife is going to the Apple store. if she does not get arrested they should take care of her. :)
     
  6. 310Titan macrumors member

    Joined:
    Oct 11, 2011
    #6
    Same thing happened to me. AT&T black iPhone preordered on appl.com

    Wouldn't activate at all. I spent 2 hours at AT&T and another 3 at apple store. Finally got a new one and works perfect
     

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