iPhone 4S took the stairs by itself

[92P92]

My mom's iPhone 4S fell an entire floor down the stairs.
The screen isn't cracked but the screens remains black. The backlight still works.

Does anyone know what the problem might be and if it could be fixed?

greetings and a happy new year
92P92

 

[Xgm541]

My mom's iPhone 4S fell an entire floor down the stairs.
The screen isn't cracked but the screens remains black. The backlight still works.

Does anyone know what the problem might be and if it could be fixed?

greetings and a happy new year
92P92

Press and hold power and home buttons for something like 30 seconds. THe device could just be frozen.

 

[applemac-repairs]

A black screen when dropped is an 80% chance the screen will need replacing. However do try the above method first mentioned by Xgm541, that should restart the phone. If no joy then you will need a new screen i'm afraid.

 

[92P92]

Press and hold power and home buttons for something like 30 seconds. THe device could just be frozen.

That's the first thing i did. I pressed both buttons until the backlight was off. When i restarted it afterwards, the screen remained black and the backlight was back on

 

[corys00]

Stepmothers use iPhone 4s, mothers that are loved use at least an iPhone 5s. Buy the woman who gave you the gift of life a new phone.

 

[posguy99]

That's the first thing i did. I pressed both buttons until the backlight was off. When i restarted it afterwards, the screen remained black and the backlight was back on

Probably a loose cable inside. If you're adventurous you can take it apart, or a service center can do it.

 

[hockeyman94]

My mom's iPhone 4S fell an entire floor down the stairs.
The screen isn't cracked but the screens remains black. The backlight still works.

Does anyone know what the problem might be and if it could be fixed?

greetings and a happy new year
92P92

The phone has a broken LCD the backlight cable is soldered to the LCD cable so it's not a loose cable. It's almost as expensive to replace the screen as it is buying a new one. I would recommend just upgrading her to a newer phone it's not worth staying at that model.

 

[jessica0123]

I was in a same boat with you before,the motherboard is broken and it cost me a big deal.

 

[iOSUser7]

A

Stepmothers use iPhone 4s, mothers that are loved use at least an iPhone 5s. Buy the woman who gave you the gift of life a new phone.

Are you serious or is this sarcasm ? Maybe his/her mother doesn't want the lastest and greatest iPhone.

 

[Nacket]

There's a chance you might've popped out the ribbon cable for the display. Hop on over to iFixit if you think you can handle it or give it to a techie friend. Worst case scenario, the shock irreparably damaged the LCD and you'll need to buy a new display/digitizer assembly. I'm sure they run pretty cheap for the 4S now.

 

[Vicrooloo]

Are you serious or is this sarcasm ? Maybe his/her mother doesn't want the lastest and greatest iPhone.

There aren't a lot of people in the world who would get offended if given a brand new phone.