iPhone 4S WILL NOT Backup!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lgtw, Sep 16, 2012.

  1. lgtw, Sep 16, 2012
    Last edited: Sep 16, 2012

    lgtw macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Alaska
    #1
    I've been having this problem for the last month as of today. My last backup is stated as August 16, 2012 (before I cleared all iPhone backups). I really would like to still be able to keep all of my previous data, should something go wrong with my iPhone 4S, or whenever I upgrade to the iPhone 5 in about 2 weeks to a month from today.

    It all started when I removed about 1.5K photos from my camera roll, I noticed the problem while trying to sync my iPhone, and it was stuck on step 2 of 7, which is, backing up.

    I've tried these possible solutions already, all with no luck:
    -Hard resets to the phone (several times)
    -SMC reset on my iMac
    -Reinstalling iTunes (rerunning the installer while iTunes still exists on the Mac)
    -Cleared "/var/db/lockdown"
    -Deleted ALL previous iPhone backups to the iMac
    -Using a different admin account


    It's basically stuck doing this, causing the phone to reboot SEVERAL times an hour.
    [​IMG]

    To be more clear, I am using iTunes 10.6.3 (25), and OS X ML 10.8.1. Both totally up-to-date.
     
  2. famous600 macrumors 6502a

    famous600

    Joined:
    Apr 8, 2010
    #2
    Have the newest version of iTunes installed? That fixed the problem for me.
     
  3. lgtw thread starter macrumors member

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    Jul 14, 2010
    Location:
    Alaska
    #3
    Pretty positive, I'm using 10.6.3 (25).
     
  4. verwon macrumors 68030

    verwon

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    Seattle
  5. lgtw, Sep 16, 2012
    Last edited: Sep 16, 2012

    lgtw thread starter macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Alaska
    #5
    On iTunes or Mac OS X?

    Supposedly, iTunes is fully up-to-date.
    [​IMG]

    I'm running OS X 10.8.1 right now.

    EDIT: Okay, I see what you're saying. For some reason, my iTunes isn't showing 10.7, so I'm getting it from apple.com, I'll report back after I download!
     
  6. lgtw thread starter macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Alaska
    #6
    Unfortunately, the new iTunes did no fixes to help my problem. I'm not sure if my phone is corrupted, itself, or not.
     
  7. lgtw thread starter macrumors member

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    Jul 14, 2010
    Location:
    Alaska
    #7
    I'm sorry? I don't get what you mean by that. I know 10.8 is out, I've been running it since the first of August.
     
  8. RandomKamikaze macrumors 6502a

    RandomKamikaze

    Joined:
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    Location:
    UK
  9. lgtw thread starter macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Alaska
    #9
    Not currently. For the past 3 years I've owned any Apple product requiring an iTunes sync, it's always been through the computer. I was thinking about buying 10-15 GB of storage and starting iCloud, however.
     

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