Hello. On launch day I purchased two iPhones 5 from the Munchen Apple Store in Germany. I wasn't careful with my receipt and I lost it the day I got it. Both phone where 32Gb black and I paid full price of 789euros each. My problem is that one of the phones won't activate with any sim card. I checked with some online unlocking services and they say that the status for this phone is Locked Germany Default. I called the Apple Store in Germany and they told that they need a copy of the receipt to help me. Is this really possible. I mean I should have a warranty for this phone and they should have a record where it shows that I payed full price for the phone. What are my options?