iPhone 5 battery cycle stuck at 1

[spikie]

I've recently had my battery changed in my old iPhone 5 after almost 4 years. The change was not as big as I expected, however battery life is somewhat better.

Ever since then when I try to check the battery health and battery cycles in Coconut Battery or any app from the AppStore, it shows that the battery only has 1 cycle. I've charged it multiple times, it should now have more than 20 since I got the battery changed. It also always shows the same battery discharge rate of -496mA, which is definitely not right. Battery capacity is also a lot higher than the supposed 1440mAh an iPhone 5 should have.
http://imgur.com/WbM9NBk

Is there any way to check the real battery health? While I feel like battery life improved after the change, I was expecting a bigger effect, I still have to charge every night.

 

[Newtons Apple]

Sounds like you got a 3rd party battery and they may not report things correctly using apps like Coconut.

 

[spikie]

I appreciate the response. It was replaced by a third party so I assume it could be a third party battery. So there is no way to have it report the correct information?

 

[Analog Kid]

I appreciate the response. It was replaced by a third party so I assume it could be a third party battery. So there is no way to have it report the correct information?

I would guess not. Battery monitoring is a hardware function-- the results you're getting sound like the monitoring hardware isn't present or wasn't reconnected properly. This could also explain why you aren't getting the battery life you expect.

If you can take it back to wherever it was repaired, they might look at it and realize they forgot to connect the data lines. If they're shady enough to be using a battery without the proper monitors, then you're probably out of luck.

 

[G.McGilli]

I appreciate the response. It was replaced by a third party so I assume it could be a third party battery. So there is no way to have it report the correct information?

If you have a MAC - try iBackupbot. You have to plug your iPhone into your Mac and it will read the battery info - might work.

***Maybe there is a Windows version I've never looked...

 

[spikie]

Thanks for your help everyone, unfortunately iBackupbot is showing the same battery information.

To be fair, it was a little shady phone shop where I had the battery changed, you get what you pay for I guess. I'll go back there and ask them to take another look at it. Getting a new iPhone this fall anyways so it just has to last me until then..

 

[decafjava]

If you have a MAC - try iBackupbot. You have to plug your iPhone into your Mac and it will read the battery info - might work.

***Maybe there is a Windows version I've never looked...

There is a windows version, I use it myself. To the OP: it seems that batteries have a chip built-in that gives battery strength and cycle information to the system which then has to interpret it. A 3rd party battery may not have the correct type of chip.