iPhone 5 Battery Drain (new battery) - need advise.

Discussion in 'iPhone' started by brandscill, Feb 18, 2016.

  1. brandscill macrumors 6502

    Joined:
    Jul 10, 2008
    #1
    Hi,

    Wonder if anyone can help. My girlfriend has just had the battery replaced in her iPhone 5 after we saw it dropping from 60% to 40% and not holding the charge properly.

    After the battery replacement the random % drops seem to be worse, for example 53% to 3% then it turns off. Plug it in and it jumps to 25%.

    Is there anything you'd suggest to resolve these issues? Find it hard to believe the new battery is faulty and it almost suggests the old battery wasn't actually a dud either.
     
  2. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Did you get the battery installed at Apple or did you go to a mall kiosk?
     
  3. brandscill thread starter macrumors 6502

    Joined:
    Jul 10, 2008
    #3
    The latter
     
  4. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    A non OEM Apple battery can cause all kinds of trouble. I would take it back to them and have them replace the battery again and hope. The warranty is voided now and I am not sure if Apple would even help.
     
  5. brandscill thread starter macrumors 6502

    Joined:
    Jul 10, 2008
    #5
    Warranty was long gone on the device. Took it back today and got it swapped so we'll see.

    Thanks
     

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