iPhone 5 Battery - Replacement from Genius Bar

Discussion in 'iPhone' started by jcdjgd, Feb 4, 2013.

  1. jcdjgd macrumors newbie

    Sep 20, 2012

    In the past week the battery % of my iPhone 5 will be anywhere from 25-50% charged, yet I'll get a random shutdown...then when I try to turn it back on, it'll show me the "plug-in-your-dead-phone-to-a-charger" screen.

    If I wait about 15 minutes the phone will turn back on, but the percentage will drop rapidly.

    Anyone have any advice for me on this? I will be away over the next few weeks without access to a GeniusBar, so I would like to get this replaced in 1 visit. The last thing I want to do is go into the store and have them tell me that I need to reinstall iOS...try troubleshooting, etc........

    Anyone here experience something similar with their phone?...and how did Apple handle your service? Was it easy to get replaced? I want to get this replaced ASAP and not have any hassles with it while I am away.

    Advice would be great on how to handle the Genius Bar. Thanks!!
  2. cruzmisl macrumors regular

    Nov 10, 2012
    Why wouldn't you try wiping your phone before making a genius appointment?

    Setting up a new replacement phone will be just as troublesome.

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