My wife's device is eligible for the iPhone 5 Sleep/Wake Button Replacement Program. I looked through the forums and found some people saying that as part of this service, Apple replaces the battery in the device. Many of those posts were from over a year ago. Can anyone confirm that Apple still does this? What has your experience been like? The battery life has taken a nosedive (which is understandable for an older device) but the serial number is not eligible for the separate battery replacement program. Also—she has a 16GB device. Can they just issue her a loaner device to keep in-store or does she still have to wait for the replacement? It would be nice to not have to pay separately to have the battery replaced. My wife is holding out hope for a 4" iPhone 6C or the iPhone 7 in a smaller form factor due to reduced bezels, etc., and doesn't require bleeding edge technology like myself and many others here. Thank you for sharing your experience! I've also included a simple poll for users who quickly want to answer without leaving a response.