iPhone 5 'Call Failed'

[ponyup]

Searched the forums and didn't see this question posted (excuse me if it was) but...today I tried to make multiple calls, each time getting the 'Called Failed' message. Are there any known solutions to this problem that I can utilize to correct this? I've had the phone only three days; this is the first time I've had this mishap. Thanks in advance.

 

[BFizzzle]

what carrier do you have?

thats a typical problem with att not just he iphone

 

[ponyup]

what carrier do you have?

thats a typical problem with att not just he iphone

I have service through AT&T.

 

[Stangs55]

I have service through AT&T.

Well there's your problem...


This is standard operating procedure for AT&T. I was with them for over 12 years and finally was able to switch to Verizon with the 5 last week. I used to see 4-5 "Called Failed" per day with AT&T....I haven't seen it once since moving to Verizon.

It's not the phone, it's the carrier.

 

[BFizzzle]

I have service through AT&T.

maybe the tower you are using is down. call att.
have you not used your phone to make calls until now?

 

[ponyup]

Well there's your problem...


This is standard operating procedure for AT&T. I was with them for over 12 years and finally was able to switch to Verizon with the 5 last week. I used to see 4-5 "Called Failed" per day with AT&T....I haven't seen it once since moving to Verizon.

It's not the phone, it's the carrier.

What did you do in the interim? I can't switch carriers because I'm on contract and just opened a secondary line with these guys for this phone.

 

[BFizzzle]

What did you do in the interim? I can't switch carriers because I'm on contract and just opened a secondary line with these guys for this phone.

well you second line can be cancelled i think you have 2 weeks.. maybe even a month.


you can get out of your service for free if you can show them that you get bad reception and dropped calls.



or call and tell them you are moving some where there isnt service. my family just moved to Snowflake AZ. and they let them out of their contract ETF free use that location.

 

[ponyup]

maybe the tower you are using is down. call att.
have you not used your phone to make calls until now?

Thanks! Looks like I'm going to have to do just that. What a pain in the a$$ after waiting FOREVER to receive this phone!

 

[Stangs55]

What did you do in the interim? I can't switch carriers because I'm on contract and just opened a secondary line with these guys for this phone.

Kept hitting redial Once I would get a "Call Failed", I would usually get 5 or 6 more in a row when trying to dial again...eventually, it would go through

 

[rsharp2022]

Not Just AT&T

I see everyone claiming that this is just an AT&T problem, and while I am confident that AT&T has something to do with it, the iPone 5 must also play a role.

I never had this issue prior to my iPhone 5, now I am lucky if 2 out of 10 calls dont fail when I am dialing out from my apartment. My wife has a Galaxy on the same AT&T plan as me, and whenever I get failed calls, she is always able pick up and dial away, no issues. I also never had this issue with my previous phone (BB).

The other strange thing is this, even when I am getting the failure messages, I have 4-5 bars showing on my phone. It doesn't make sense, and I am really concerned about this situation. I need to be able to count on my phone, and right now I cannot.

I think AT&T and Apple need to come together and figure this out. PLEASE?

Is anyone from those two companies listening?

 

[Interstella5555]

Well there's your problem...


This is standard operating procedure for AT&T. I was with them for over 12 years and finally was able to switch to Verizon with the 5 last week. I used to see 4-5 "Called Failed" per day with AT&T....I haven't seen it once since moving to Verizon.

It's not the phone, it's the carrier.

Funny, I've been on AT&T for 10 years and haven't had this problem since the 3G.