iPhone 5 camera shutter wont open

Discussion in 'iPhone Tips, Help and Troubleshooting' started by wakeuphicks, Jun 23, 2013.

  1. wakeuphicks macrumors newbie

    Joined:
    Jun 23, 2013
    #1
    OK just bought the 5 a few weeks ago and this is my first apple product. My camera worked just fine for about a day and then the camera shutter locked up and wont open now. It did come back briefly for a few minutes one time and allowed me to take a picture, but now its been locked for weeks and will not let me click anything on the camera screen at all.
    Any ideas?

    Thanks
     
  2. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #2
    the shutter not opening as in you see the sctual shutter closed on the screen when you enter the camer app?

    this has been well documented since the iphone 4 (google search it). its usually caused by a hardware defect, namely the camera module itself failing. you can try to restore the phone and see if its a software issue. if not, bring it to apple for a free replacement.

    my friend had an iphone 4 with this problem, i had to replace the camera module itself and it worked again.
     

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