iPhone 5 camera stopped working.. HELP?

Discussion in 'iPhone' started by CBillups1, Mar 14, 2014.

  1. CBillups1 macrumors 6502a

    CBillups1

    Joined:
    Sep 1, 2008
    Location:
    Michigan
    #1
    recently noticed the last few days my snapchat wouldnt work, camera wasnt opening up and couldnt use the program. Thought not much of it just that the app was screwed. What ever

    then yesterday i go to use the actual camera, just a black screen nothing. press to switch to the front... nothing just black. hard reset the phone with the home and lock button... nothing.

    ended up restoring and updating the phone... and you guessed it, nothing.

    no idea what to do next, all ive seen online is to reset or restore the phone which ive done both and camera still does not work.
     
  2. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Looks like a visit to the Apple store would be the way to go.
     
  3. CBillups1 thread starter macrumors 6502a

    CBillups1

    Joined:
    Sep 1, 2008
    Location:
    Michigan
    #3
    what are they gonna do? give me a new phone?

    im not sure what else to do, id rather not go especially on a saturday since its so busy
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    Unless you are comfortable opening your phone up and doing your own repairs, the Apple store is probably your best bet.
     
  5. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    Well yes. It would be replaced with a refub and be like new.:rolleyes:

    You other choice is to get a screw driver and butcher your device.:(

    Last choice is to live with it. Who needs a camera?:eek:
     
  6. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #6
    They don't need to give him a new phone, they can put a new camera module in it. Cost will be in the region of £40 I believe.
     
  7. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    That might be the way you Brits do it there, but here they simply replace your phone on the spot most of the time if it is under warranty in most US Apple stores.
     
  8. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #8
    They can do that in the states too.
     
  9. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #9
    It depends on the store .... Some have the capability of change some parts, others cannot and just swap the phone with a refurbished.
     
  10. CBillups1 thread starter macrumors 6502a

    CBillups1

    Joined:
    Sep 1, 2008
    Location:
    Michigan
    #10
    wouldnt opening the phone void the warranty? keep in mind im still under 1 year

    and update. back camera STILL not working. When i press to switch to the front camera it doesnt but when i go back to the home screen and click back in the camera and the front camera works. back camera will NOT turn on
     
  11. easy-peasy macrumors regular

    Joined:
    Jan 31, 2014
    #11
    Restore fresh. Not from a backup.

    If that doesn't work, make an appointment at the Apple store.
     

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