iphone 5 cannot factory reset

Discussion in 'iPhone Tips, Help and Troubleshooting' started by antros48, Mar 20, 2013.

  1. antros48 macrumors newbie

    Joined:
    Aug 21, 2012
    #1
    Hey everyone
    I have an iphone 5, ios 6.1.2 and it is jailbroken. I tried to factory reset using the settings menu ''erase all content and settings'' but when the apple logo appears the bar beneath does not load and after a while it starts spinning like it is loading. That is just going for a very long time. I tried the hard reset (power button and home button for 10secs) to restore it at least i can enter the phone again, and after almost 5 tries the same procedure via settings it still gets stack in the spinning screen. The itunes choice is off the table cause when i try to restore it, the only choice is restore and update to ios 6.1.3, something highly undesirable..
    Any help??
    Thanks in advance
     
  2. Missjenna macrumors 6502a

    Missjenna

    Joined:
    May 10, 2010
    Location:
    Oregon
    #2
    You're NEVER supposed to "erase all content and settings" while you are jailbroken. I'm pretty sure your only option is to restore with itunes.
     
  3. antros48 thread starter macrumors newbie

    Joined:
    Aug 21, 2012
    #3
    I didnt know that..! Thank u for the info. Can i un-jailbreak my phone and continue the process normally? Or on the other hand can i downgrade back to ios 6.1.2 after itunes update?
     
  4. Missjenna macrumors 6502a

    Missjenna

    Joined:
    May 10, 2010
    Location:
    Oregon
    #4
    Restoring in itunes with unjailbreak your device. Since you have an iPhone 5 you cannot downgrade firmware. You're going to be stuck with 6.1.3.
     
  5. antros48 thread starter macrumors newbie

    Joined:
    Aug 21, 2012
    #5
    Well i'll keep looking for another solution.. Thanks for your info!
     
  6. Missjenna macrumors 6502a

    Missjenna

    Joined:
    May 10, 2010
    Location:
    Oregon
    #6
    I'm 98% sure that is the only solution.
     

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