iPhone 5: Cellular data isn't working at all

Discussion in 'iPhone Tips, Help and Troubleshooting' started by apup102, Sep 26, 2012.

  1. apup102 macrumors newbie

    Joined:
    May 13, 2011
    Location:
    Seattle
    #1
    I got my iPhone 5 yesterday after several issues (that's another story). In case you need to know, it's a white 16GB. I have AT&T, and it has worked well for me in the past. It worked perfectly on my iPhone 4.

    WiFi is working very well, no problems with that. I have great cellular coverage (usually 4 or 5 bars). I noticed that I'm not getting any 4G, 3G, or even EDGE on my iPhone. Data is not working at all on my phone. I checked my settings and it says Cellular Data is ON.

    Should I call AT&T? Also, if so, who can call? My dad lives 3000 miles away, and I'm on his plan but I live with my mom. Would I have to make my dad call them?
     
  2. twiggy0 macrumors 6502

    Joined:
    Oct 8, 2009
    #2
    Do you have a case on?

    Jokes aside, go to any apple store (or apple authorized retailer if no apple stores are around) and let them have a look. They'll be able to give you the best approach to fixing your problem.
     
  3. MaxxTraxx macrumors 6502

    Joined:
    Jul 2, 2008
    #3
    I'm getting this same problem. Will not work at any point.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    You or the account holder will have to contact AT&T.
    Something needs to be setup or corrected on their end.
     
  5. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #5
    my buddy on at&t has noticed degrading reception and data speeds on at&t while using his 4S. lately he was getting no service in alot of locations around town that should be full service. theres apparently something going horribly wrong with the network around here at least. it caused both of us to ditch them and goto verizon.
     

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