iPhone 5 dead pixel -.-

Discussion in 'iPhone' started by asdfgbg, Nov 18, 2013.

  1. asdfgbg macrumors regular

    asdfgbg

    Joined:
    Mar 31, 2013
    Location:
    Germany
    #1
    Hey,
    I just noticed a dead(?) pixel in the upper left corner of my iPhone 5S.
    I don't know if I should live with it or if I should get a replacement, since I don't know if I'd get either a sealed or a refurbished one. I don't really want a refurbished since it's just a few days old.
    It's really tiny and you only notice it on black backgrounds...
    If I go to the next apple store this weekend and show the genius my problem, is it likely that I will get a sealed one ? :confused:
     
  2. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #2
    Will be a refurbished .... but if yours is just a few days old, why don't you take it back to Apple Store and pick another ?
    I think that within 15 days you can do that
     
  3. asdfgbg thread starter macrumors regular

    asdfgbg

    Joined:
    Mar 31, 2013
    Location:
    Germany
    #3
    I didn't buy it at the apple store, but at t-mobile. :(
     
  4. wrkactjob macrumors 65816

    wrkactjob

    Joined:
    Feb 29, 2008
    Location:
    London
    #4
    Spare pixels can be bought from Ebay now.

    I recently paid for two but they must have fallen out of the envelope as I couldn't see them on their arrival.
     
  5. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #5
    Ok, so set an appointment at the Genius Bar if it bother you ... The refurbished will be as new as yours since iPhone 5s was released less than 2 months ago
     
  6. F123D macrumors 68040

    F123D

    Joined:
    Sep 16, 2008
    Location:
    Del Mar, CA
    #6
    One of the reasons I always purchased through Apple and not a carrier. If you purchase through apple and its within your return period, they would replace your phone with a brand new sealed device. If purchased elsewhere, you get a replacement box phone.
     
  7. sviato macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #7
    ha-ha-ha
     
  8. ABC5S Suspended

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #8


    Apple store or online apple its always 30 days for an iPhone... Always

    Carrier store and it almost always 14 days from purchase

    California purchase at a carrier store and you have 30 days.
     
  9. Max(IT), Nov 18, 2013
    Last edited: Nov 18, 2013

    Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #9
    I think it's a little different here in Europe.

    Apple store has a 14 days return policy, but carrier or any other store hasn't, unless you buy it online (than you have a 15 days return window).

    No 30-days policy in Europe ...
     

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