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asdfgbg

macrumors regular
Original poster
Mar 31, 2013
124
0
Germany
Hey,
I just noticed a dead(?) pixel in the upper left corner of my iPhone 5S.
I don't know if I should live with it or if I should get a replacement, since I don't know if I'd get either a sealed or a refurbished one. I don't really want a refurbished since it's just a few days old.
It's really tiny and you only notice it on black backgrounds...
If I go to the next apple store this weekend and show the genius my problem, is it likely that I will get a sealed one ? :confused:
 

Max(IT)

Suspended
Dec 8, 2009
8,551
1,661
Italy
Hey,
I just noticed a dead(?) pixel in the upper left corner of my iPhone 5S.
I don't know if I should live with it or if I should get a replacement, since I don't know if I'd get either a sealed or a refurbished one. I don't really want a refurbished since it's just a few days old.
It's really tiny and you only notice it on black backgrounds...
If I go to the next apple store this weekend and show the genius my problem, is it likely that I will get a sealed one ? :confused:

Will be a refurbished .... but if yours is just a few days old, why don't you take it back to Apple Store and pick another ?
I think that within 15 days you can do that
 
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asdfgbg

macrumors regular
Original poster
Mar 31, 2013
124
0
Germany
Will be a refurbished .... but if yours is just a few days old, why don't you take it back to Apple Store and pick another ?
I think that within 15 days you can do that

I didn't buy it at the apple store, but at t-mobile. :(
 
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wrkactjob

macrumors 65816
Feb 29, 2008
1,357
0
London
Spare pixels can be bought from Ebay now.

I recently paid for two but they must have fallen out of the envelope as I couldn't see them on their arrival.
 
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Max(IT)

Suspended
Dec 8, 2009
8,551
1,661
Italy
I didn't buy it at the apple store, but at t-mobile. :(

Ok, so set an appointment at the Genius Bar if it bother you ... The refurbished will be as new as yours since iPhone 5s was released less than 2 months ago
 
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F123D

macrumors 68040
Sep 16, 2008
3,776
16
Del Mar, CA
One of the reasons I always purchased through Apple and not a carrier. If you purchase through apple and its within your return period, they would replace your phone with a brand new sealed device. If purchased elsewhere, you get a replacement box phone.
 
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ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
Will be a refurbished .... but if yours is just a few days old, why don't you take it back to Apple Store and pick another ?
I think that within 15 days you can do that



Apple store or online apple its always 30 days for an iPhone... Always

Carrier store and it almost always 14 days from purchase

California purchase at a carrier store and you have 30 days.
 
Comment

Max(IT)

Suspended
Dec 8, 2009
8,551
1,661
Italy
Apple store or online apple its always 30 days for an iPhone... Always

Carrier store and it almost always 14 days from purchase

California purchase at a carrier store and you have 30 days.

I think it's a little different here in Europe.

Apple store has a 14 days return policy, but carrier or any other store hasn't, unless you buy it online (than you have a 15 days return window).

No 30-days policy in Europe ...
 
Last edited:
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