My little cousin has an iPhone 5 and it completely died on her. I tried the holding down sleep/power button for 10-20 second and nothing. It doesn't even charge at all. I switched cables and still nothing. I even connected to my laptop and iTunes didn't even pop up. I have tried almost everything that I can think of and still nothing is happening. The charge icon doesn't show with the battery. The battery shows that the power is close to dead. I let it charge for 45 minutes and it didn't move a level. What can I do? I told her that its completely dead and that you need a new phone. Do you think she may need a new phone?