iPhone 5 died

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jquest68, Jun 15, 2017.

  1. jquest68 macrumors member

    jquest68

    Joined:
    Jun 26, 2016
    Location:
    Georgia
    #1
    My little cousin has an iPhone 5 and it completely died on her. I tried the holding down sleep/power button for 10-20 second and nothing. It doesn't even charge at all. I switched cables and still nothing. I even connected to my laptop and iTunes didn't even pop up. I have tried almost everything that I can think of and still nothing is happening.
    The charge icon doesn't show with the battery. The battery shows that the power is close to dead. I let it charge for 45 minutes and it didn't move a level. What can I do? I told her that its completely dead and that you need a new phone. Do you think she may need a new phone?
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Sounds like it could just be the battery. The iPhone 5 had a very high failure rate on the battery and even a repair program at one point.

    Best to take it to an Apple Store for them to diagnose. The diagnosis itself is free, so you'll have an idea of how much it'll cost to fix. If it's too expensive but they confirm it's the battery, you can always fit a new battery yourself.
     
  3. jquest68 thread starter macrumors member

    jquest68

    Joined:
    Jun 26, 2016
    Location:
    Georgia
    #3
    I'll take it to the Apple store and see what they can do. thanks.
     

Share This Page