Well, after all these years of owning iPhones, I finally dropped one. iPhone 5 (black 16g). I had one of those slimline, black plastic cases, which cracked on the corner where the phone obviously hit the pavement. The screen is a mess (photo attached). The case has obviously been removed for the photo. Apple tell me that here in Australia, they will do a full phone swap and not replace the screen. So I am getting that done Thursday night. Are apple replacing screens anywhere in the appleverse yet? Applecare? NO. Lesson learned. New case being bought Thursday too, slightly more effective. I hope. So, for anyone using the slimline barely there black case on the 5, be careful, they prevent scratches on the back, but for a waist height drop on the wrong angle at impact, they do jack for the screen. I suppose I knew this but ignored it because I wanted the phone to look as natural as possible.