Iphone 5 email advise please

Discussion in 'iPhone Tips, Help and Troubleshooting' started by theremotedr, Nov 2, 2014.

  1. theremotedr macrumors newbie

    Joined:
    Nov 2, 2014
    #1
    Hi
    I am looking for a bit of technical advice if i may.
    When looking on ebay i see an email envelope withing the sellers listing.
    Now when i click on this email envelope on my iphone up pops my email but the To & Subject field are blank and should be completed.

    When i do the same on my ipad all is ok,i mean the To & Subject field are completed no problem as they should be.
    I have also tried this on my pc and yet again all as it should be.
    Please can you advise where on my iphone 5 i need to make the change etc so when my email pops open its completed.

    Thanks very much.
     
  2. luked14 macrumors 6502

    Joined:
    Aug 1, 2010
    #2
    Are you using the ebay app or the mobile site?
     
  3. theremotedr thread starter macrumors newbie

    Joined:
    Nov 2, 2014
    #3
    Hi
    I have the site on my pc.
    I have sent the url via email to myself as a test.
    Clicking on the link in my ipad takes me to the page and the fields are completed.
    When i do the same on the iphone they are blank.
    On the iphone it does ask open in app,so i click on theis and taken to the site but same happens.
    Some settings must be different between iphone & ipad.
    I did have the phoned replaced 2 weeks ago and just noticed this issue i am having where on my original iphone 5 it worked all ok.
     

Share This Page