Iphone 5 email advise please

Discussion in 'iPhone Tips, Help and Troubleshooting' started by theremotedr, Nov 2, 2014.

  1. theremotedr macrumors newbie

    Nov 2, 2014
    I am looking for a bit of technical advice if i may.
    When looking on ebay i see an email envelope withing the sellers listing.
    Now when i click on this email envelope on my iphone up pops my email but the To & Subject field are blank and should be completed.

    When i do the same on my ipad all is ok,i mean the To & Subject field are completed no problem as they should be.
    I have also tried this on my pc and yet again all as it should be.
    Please can you advise where on my iphone 5 i need to make the change etc so when my email pops open its completed.

    Thanks very much.
  2. luked14 macrumors 6502

    Aug 1, 2010
    Are you using the ebay app or the mobile site?
  3. theremotedr thread starter macrumors newbie

    Nov 2, 2014
    I have the site on my pc.
    I have sent the url via email to myself as a test.
    Clicking on the link in my ipad takes me to the page and the fields are completed.
    When i do the same on the iphone they are blank.
    On the iphone it does ask open in app,so i click on theis and taken to the site but same happens.
    Some settings must be different between iphone & ipad.
    I did have the phoned replaced 2 weeks ago and just noticed this issue i am having where on my original iphone 5 it worked all ok.

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