iPhone 5 grey screen of death?

Discussion in 'iOS 7' started by SezR, Oct 26, 2013.

  1. SezR macrumors newbie

    Joined:
    Jan 18, 2013
    #1
    Hi,

    Was wondering if you could help me. I was using my iphone 5 as normal about half hour ago. The entire screen then went black, with black lines, almost static. Now it will only turn on to a grey screen with the apple logo & about 10 small white messages. There is no error code. One says "(NAND) find flash media and keep out, 601 physical NAND block", and several others. All other messages also start with (NAND).

    Can anyone help plz? Thanks in advance.

    Sez
     
  2. abz1981 macrumors 65816

    Joined:
    Jan 3, 2011
    #2
    Have you tried restoring it via iTunes?
     
  3. FelixDerKater macrumors 68020

    FelixDerKater

    Joined:
    Apr 12, 2002
  4. ~Ks383~, Oct 26, 2013
    Last edited: Oct 27, 2013

    ~Ks383~ macrumors 6502

    Joined:
    Jul 6, 2011
    #4
    iPhone 5 grey screen of death?

    It sounds like a hardware problem. Here's a link from iFixit discussing a similar issue.

    http://www.ifixit.com/Answers/View/...sh+media+is+keepout+:+688+physical+nand+Block..

    Hopefully it's still under warranty.
     
  5. SezR thread starter macrumors newbie

    Joined:
    Jan 18, 2013
    #5
    It's about 10-11 months old so hoping it's still under warranty. Not sure what DFU is? Thanks x

    ----------

    That link is almost exactly what I have! But I have more messages! Uh-oh!
     
  6. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #6
    Apple Store will replace your defective unit probably. Make an appointment there as soon as you can.
     
  7. SezR thread starter macrumors newbie

    Joined:
    Jan 18, 2013
    #7
    Booked for tomorrow, although will phone Vodafone and see if they will replace
     
  8. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #8
    Stick with Apple, with Vodafone you will be waiting forever for a replacement and they will give you a dumb phone to use while you wait. Apple Genius Bar will replace it immediately there and then if there is a hardware issue.
     

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