Hello all, Hoping someone can assist. I recently purchased my daughter a iPhone 5 from Trading Post during the week. Buyer advise phone would be as new. There is already a icloud user ID on the phone. I have been trying to contact the seller to reset details but has not been available. I was wondering if there was anyway to reset the user ID so my daughter was able to activate the phone. I thought a factory restore and update would work, but would not delete icloud user. Is this the case for all 2nd hand iphones? If anyone could be so kind to email me a program or tutorial that can help, I have tried numerous ways and have been quiet unsuccessful.