iPhone 5 just started to get really hot when charging

Discussion in 'iPhone' started by Neebee, Jul 18, 2016.

  1. Neebee macrumors 6502a

    #1
    I've had my 5 since it was introduced back many years ago. Charging has been normal and so has the runtime of the device.

    Just the other day when it was charging in my car, using the same cable it started to get quite hot. This is quite unusual for my device. I then charged it at home and noticed the same thing with my OEM cable.

    Just this morning, my iPhone was dead in as much when I turned it on, the red and black battery icon was there. That could not be possible since I turned it off and it was in AIRPLANE mode the night before.

    This afternoon, I charged it up again and I restored it via iTunes. It's got quite hot again.

    I know my iPhone is now old, but I don't want to replace it especially since the iPhone 7 will be only a slight upgrade. I will get next year's iPhone. However, I am wondering if I should go to the Apple Store and get the battery changed, assuming that IS the problem and not a hardware issue.

    Any thoughts?
     
  2. Talkingtoaster macrumors regular

    Talkingtoaster

    Joined:
    Aug 19, 2014
    Location:
    UK
    #2
    From my experience it sounds like the battery is dead/dying. How much is a battery replacement? Sounds like you have no contract upgrades and you buy your phones with real money? You need to weigh up the options, cost B replacement VS new phone. How about getting a 2nd hand 5s in the interim? Do you want a 4" screen? How about a new SE?
     
  3. Neebee thread starter macrumors 6502a

    #3
    I haven't contacted Apple but that last I heard it was at least $100 to replace the battery. They might have a refurb/refreshed unit there, I may consider that. I have bad luck buying 2nd hand.

    Right now, it's not charging unless I connect it to a high speed charging adapter. Come to think of it, I may have messed up the device. I charged it a few days ago in the mall in one of those charging stations. The issue may be more than the battery? :eek:
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    Take a look at your phone sideways. Does the screen seem to be lifting up beyond the frame?

    If it does, then the battery is swelling, which is a hazard (and would cause some of your symptoms) and Apple will replace it free of charge out of warranty.
     
  5. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #5
    when i had my 5s it started doing that all of a sudden one day. and randomly got hot during a phone call. almost too hot to touch. i restored the phone and set it up as new and it went away.

    and check like the other guy said and see if the battery is swelling.
     
  6. Neebee thread starter macrumors 6502a

    #6
    Good info. Thanks.

    As of right now, I can't see any lifting. I measured the temps. The back of the case was about 118F or 48C. Right now, I did a DFU restore and a full backup from restore. iTunes is showing it's charging. The back of the case is warm but not hot like it was before.
    --- Post Merged, Jul 18, 2016 ---
    Well....I am still doing the restore. iTunes hung, there was no syncing going on. I unplugged and plugged back the lightening cable and the device is syncing now. It's getting hot again. I will drop by the genius bar and have them run some tests on the device.
     
  7. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #7
    if you're restoring from a backup and theres some software issue causing the phone to get hot (which was happening for me). you're not doing anything because you're bringing back that software issue in the back up. i would back it up. restore as new (not from a back up) and test it that way. if its still hot like before, just restore from your backup if you want and take it to the genius bar.
     
  8. Neebee thread starter macrumors 6502a

    #8
    I was hoping not to do that. I have almost 170 apps, but you're right. That's the only way I would know if the issue is still there.

    I am using another earlier iTunes backup. While restoring, the phone is losing it's charge as I write. I will see what happens and then wipe it again, test it with bare minimal apps. It's not like I am going any where tonight. I already wasted most of the day on this.

    BTW, is there an app that lists all my installed apps on my device?
     
  9. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #9

    I have no idea. i usually just go to purchased in the app store and try to remember everything i used.

    you could always write them down if you've downloaded hundreds of apps before and deleted them. or screen shot your pages and email them to yourself so you have something to go by.
     
  10. bhayes444 macrumors 6502a

    Joined:
    Jul 13, 2013
    #10
    Go to settings, general, storage and iCloud usage, then manage storage (under the storage section). That will list everything taking up space on your phone including all apps. When you reinstall them do so one at a time and note any changes. I'd start with the most used ones first, and work my way down the list.
     
  11. Neebee thread starter macrumors 6502a

    #11
    I was hoping for a list, rather taking screen shots of each page in the Settings menu.

    In any event, my issue is hardware related. A fresh new factory install running only the default apps still results in overheating and no or ultra slow charging despite the charging indicator on. :(
     
  12. Neebee thread starter macrumors 6502a

    #12
    Well, the genius dude said my battery is in really great shape. Since I did a DFU restore there was no history. He was dismissive of the likelihood those charging kiosks could've fried me phone. I then had the genius due change my SIM for me and off I went.

    After about 10 minutes, my battery % dropped from 100/99% to 80% and then started rapidly discharging soon after. 30 minutes had gone by and my battery was at 40%. When I plug in my charging cable when the device is off, the phone is suppose to turn on, right? Nope, not mine. I have to turn it on first.

    If I don't keep the lightening cable plugged in, my phone is completely dead in the AM. The phone also gets ridiculously hot when charging. Usually, I can only use 10 mAh charger, the default iphone charger doesn't work most of the time.

    Obviously, the innards of the device is messed up. To replace my iPhone, Apple will charge me over $300 tax with another 5.

    I guess Apple devices can't really be repaired and you can't buy a motherboard from a reputable third party?
     
  13. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #13
    Go back. Ask to see a manager. Don't let one jerk genius who's stuck on Apple's 'infallible' reputation stop you.
     
  14. HealthyFruitSalads macrumors newbie

    Joined:
    Mar 21, 2016
    #14
    If I were you trade in the phone or get rid of it ASAP. Its almost four years old and for the heating problems either stop using a third party changer or stop using the phone. At this point Apple has no obligation to replace your device since a third partly charger/Cable have likely damaged the phone. At that price you can get a 5s for $200 or less if you manage to found a good deal instead of getting a refurbished 5 that more expansive, slower, and does less than a used 5s.
     
  15. canuckRus macrumors 6502

    canuckRus

    Joined:
    May 18, 2014
    #15

    Perhaps Genius missed checking this out?

    < https://www.apple.com/support/iphone5-battery/ >
     
  16. Retired Cat macrumors 65816

    Joined:
    Jun 12, 2013
    #16
    Buy a replacement battery. I don't remember exactly how much the iFixit kit costs, but it was much less than $50.

    Apple Store will replace battery for $80 when I checked last January.
     
  17. kamalds macrumors regular

    Joined:
    Dec 16, 2010
    #17
    This is called planned obsolescence and apple and Samsung have made a living out of it by selling $1000 devices that only run for couple of years before dieing down.
     
  18. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #18
    As opposed to just simple reality of batteries getting worn out over time and older hardware being, well, older?
     
  19. Neebee thread starter macrumors 6502a

    #19
    I got my 5 replaced earlier last year because I purchased Apple Care.

    My sister's two phones, a Windows phone and Android that she got around the same time I got my 5 have been very very problematic. I agree, "planned obsolescence" seems to be quite accurate. A worn battery I'd consider normal wear and tear. In general, quality hardware components shouldn't be malfunctioning after a year or two.

    Apple tested my battery and they said it was at 95% capacity so there was no need to change it.
    Now, my device is completely dead. It won't turn on no matter what.
    Thanks for the link, my device doesn't fall within that recall.
    --- Post Merged, Jul 26, 2016 ---
    I have known too many people to screwed buying a used device. It's simply too risky unless the device is BNIB and from a dealer. Unfortunately, I don't know of any dealers who sell the 5S. I don't know what I was thinking when I charged my phone in the best buy kiosk. I have been using OEM chargers cables since day one. Since the phone is completely dead now, I am SOL on many levels.
     

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