iPhone 5: Keeps going into DFU Mode

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ^^ CoolMacLover, Jan 19, 2013.

  1. ^^ CoolMacLover, Jan 19, 2013
    Last edited: Jan 19, 2013

    ^^ CoolMacLover macrumors regular

    ^^ CoolMacLover

    Joined:
    Jun 26, 2009
    Location:
    On A Apple
    #1
    Hi MR!

    So my iPhone 5 is about 2 months old now, and randomly (well randomly it seems, there must be SOME logic somewhere... right?) my iPhone keeps going into DFU mode. The only slight connection I can make is it happened around the same time as sending a picture (<5m after) but i don't wish to attempt to replicate it incase I get (see below) another 3 hour fight.

    EDIT: Now it seems to just turn on and off. Sometimes goes into DFU sometimes not. :(

    It happened last night and i spend 3 hours trying to restore it (while getting iTunes Error 9 and 1611(i think) the whole time) I got it restored the next morning. But not 10 minutes ago it went into DFU mode again. Luckily the restore process was easy.

    Thoughts? Comments? Helpful way to fix the problem?

    I've got latest iOS, Mac OS, iTunes etc etc. No high heats, physical damage, JailBreak (duh!) or unlock.
     
  2. iPhone Bits macrumors newbie

    Joined:
    Jan 20, 2013
    #2
    Is taking it back to apple for a warranty replacement not an option?
     
  3. ^^ CoolMacLover thread starter macrumors regular

    ^^ CoolMacLover

    Joined:
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    #3
    Closest Apple store is around 3 hours and time isn't good at the moment. I am going to take it back to the phone company i got it from and tell them i want it replaced. It's under warranty so all should go fine. It's just been a real pain having to use my old phone. But hey at least I got one.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
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    Location:
    At the iPhone hacks section.
    #4
    You can also do it over the mail if you contact AppleCare they will give you more info.
     
  5. ^^ CoolMacLover thread starter macrumors regular

    ^^ CoolMacLover

    Joined:
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    #5
    That will be my next option.

    I tried restoring it today because im waiting on some important texts and it has worked. The problem is, i can't work out what started it. and thus what ill cause it again. Any ideas how I can prove it was doing this? I can't have it doing it again :/
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    If its not doing it again then the problem was software related and gone.
    If it does it again then you show them and get it replaced.
    I wouldnt worry about it if it runs good now.
     
  7. ^^ CoolMacLover thread starter macrumors regular

    ^^ CoolMacLover

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    #7
    Yeah it turned off, on, froze in music and turned off then back into restore mode. i hoped it had magically fixed it
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    Yep, sounds like its a hardware issue.
    I'd contact Apple to get a replacement.
    https://expresslane.apple.com/ProductSelector.action
     
  9. ^^ CoolMacLover thread starter macrumors regular

    ^^ CoolMacLover

    Joined:
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    Location:
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    #9
    I sent it off to Apple through my phone company (Telstra) which was quicker then if I did it myself. The guy there said they will 90% likely replace it.
     

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