iPhone 5 keeps shutting down

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pandaboi, Nov 21, 2014.

  1. pandaboi macrumors newbie

    Joined:
    Nov 21, 2014
    #1
    hey all, my iphone5 keeps shutting down whenever it wants to , especially when its in camera mode.

    right now my battery is at 33% and when im taking pictures (not using the front cam, the back one with flash and sometimes without), my phone just shuts down. when i try to power on it says battery low.

    so i charge it and turn it back on, and its 33% still.

    just wondering how do i fix this irritating bug? thank you
     
  2. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #2
    Sounds like the battery is done. As in failed. Need to get it replaced.

    Check with Apple to see if your phone is under the battery recall. I don't have a link handy where you check your phone serial # to find out, but I'm sure a quick search on Google would get you there.
     
  3. pandaboi thread starter macrumors newbie

    Joined:
    Nov 21, 2014
    #3
    could it be due to jailbreaking? or its really the batt problem.

    plus its only when i take pictures that this happens.
     
  4. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #4
    I don't see how jailbreaking would cause this, but once you open that door it's tough to definitively rule out JB as a cause.

    Huh? That's not what you said above. "especially when" conveys the meaning that it happens at other times, but more often when... If it's ONLY when in camera mode, that's a different thing and does suggest a software cause rather than a hardware cause.

    In any event it's simple enough to check. Get rid of the jailbreak, maybe even restoring as new to ensure no leftovers of any sort, and see if it keeps happening.
     
  5. pandaboi thread starter macrumors newbie

    Joined:
    Nov 21, 2014
    #5
    woops i messed up. yeah its only in camera mode. and my battery drains really quick in camera mode like when im filming stuff with video.

    streaming videos with max brightness and sound doesnt even drain my batt that quick, but my camera..
     
  6. jahall05 macrumors regular

    Joined:
    Jul 30, 2013
    #6
    Like the previous poster suggested, I would wipe the phone and start from scratch with no jailbreak and see what happens. Very unlikely a hardware issue if it is only happening within the camera application.

    Keep us posted!
     

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