iPhone 5 Mail Problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by eric/, Oct 10, 2012.

  1. eric/ Guest


    Sep 19, 2011
    Ohio, United States

    I have an issue where when I'm over the cellular network and I go to refresh mail it says that it can't get mail because it doesn't have an internet connection. Browsing, streaming, everything works fine except that. It works when I'm over wifi.

    Any ideas?

  2. redrob2 macrumors newbie

    Nov 2, 2010
    My phone is ok but my wife's 5 is having a similar problem. She attempts to read a new email using the stock app but when she clicks on it many times it just sits on the loading screen and nothing happens. I usually have to reboot or switch to airplane mode then back, or even restart the app. Anyone have any hints?
  3. jimmy575 macrumors member

    Oct 11, 2012
    Close app from multitasking.

    Reset all settings.

    Restart device.

    Delete & Re-add mail accounts.

    Restore phone as new in iTunes, set everything up from scratch.

    Here is the order of steps I would try.
  4. JoyceLambir macrumors newbie

    Oct 11, 2012
    I usually have to reboot or switch to airplane mode then back[​IMG]
  5. Mag555 macrumors newbie

    Oct 14, 2012
    iPhone 5 Mail Problem

    I think users are once again holding their phones wrong - and that the purple haze, as seen in the images below, is 'normal behaviour'
  6. josh1985 macrumors newbie

    Sep 22, 2012
    That reminds me of Steve's word: then don't your iphone that way

Share This Page