I have my iPhone 5 and I have been dealing with strange problems for the last year. 1. Touch screen does not respond 2. Is not getting charged 3. Volume/alarm icon shows as if I was muting the volume even I am not touching it 4. Headphone jack acts as if it was broken (cold contact) All these symptoms happens for periods of times and then they fix themselves. They are all software related if Apple wanted them to happen. The reality is that my iPhone has not a single scratch and has never being repaired except for a battery recall program 2 years ago. The headphone jack was until last week and was for two weeks. It was giving me distortions and audio out of phase as if the headphone cable was broken. I used to push the headphone jack just a bit and it was fine, when push it all the way in, the problem of "out of phase" came back. I came to the Apple store and tested my headphone with another iPhone and they were just fine, I tested the my iPhone with some other plug (non Apple) and it was fine. And after an hour my headphones and my iPhone 5 were friends again, no issues anymore. And I was thinking... this feels like Apple wanting me to think "this phone is getting old, lets get a new one". The touch screen works fine sometimes and other time you have to tap several times. The sensibility is random. But then... it works just fine for several months. Each issue can last for 2 months and then fix itself with no system update or anything. But they are in that range of things that for the regular person will make you thinking in getting a new phone.