So, I've had the iPhone 5 since launch day, bought it from Radio Shack and the power button only works when I press it in just the right spot. Is this grounds for a replacement? Will I have to pay to get it repaired? Do I need to take it to Radio Shack or schedule a genius bar appt?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 5 power button fails
- Thread starter RealEyes
- Start date
- Sort by reaction score
That's definitely grounds for free replacement.My note 2's power button broke too
How does that work? Do you take it to the carrier or send it Samsung?
Usually carriers take care of that for you. T-mobile usually sends you a replacement and you send the broken phone back in the box, and provided the claim isn't from a drop or being dunked in water, you're good to go (although sometimes they charge for the swap. Not cool.)
I'm going to see if they can swap for another new phone, which will likely be the case as the note 2 just came out a few weeks ago, and it's still within the 30 day return period anyway. Still a bummer when everything else works so well about it!
I'm going to see if they can swap for another new phone, which will likely be the case as the note 2 just came out a few weeks ago, and it's still within the 30 day return period anyway. Still a bummer when everything else works so well about it!
