iPhone 5 Power Button Replacement Program

Discussion in 'iPhone' started by BittenApple, Nov 30, 2016.

  1. BittenApple macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #1
    has anyone done it recently? what will apple do? repair the power button or send me a refurb?

    thanks I've elected to send it in via mail
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    Thats still going on? I thought it ended March of 2016. It said 3 years since purchase and the last iPhone 5 that had the issue was made in March of 2013.
     
  3. BittenApple thread starter macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Look at the last line of the link.

    "The program covers iPhone 5 models for 3 years after the first retail sale of the unit."

    That means it ended March 2016.
     
  5. darrylcn macrumors regular

    Joined:
    Oct 24, 2015
    #5
    They want the phones upgraded to iOS 8 post fix? Anyone know the logic for that? Mines on 7 and I wouldn't be happy about having to upgrade even if the switch was intermittently working.
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

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    Nov 20, 2008
    Location:
    Ventura County
    #6
    Probably for diagnostic testing and security.
     
  7. BittenApple thread starter macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #7
    Well i contacted apple last week and they happily accepted the repair request. they just wanted the serial number to match up and FMiP off.
    I sent in mine with 8.4, i don't think they care as they will be restoring them to iOS 8 (or ten maybe) most likely when they ship back out
     
  8. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #8
    Very interesting. I would consider you lucky. I don't think it will be going on much longer as the last time that document was updated was 2015.
     
  9. darrylcn macrumors regular

    Joined:
    Oct 24, 2015
    #9
    Ah ok thanks folks. I haven't checked but I assume Apple isn't signing 8.x for them anyway.
     
  10. BittenApple thread starter macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #10
    You have any idea what kind they are sending back nowadays ? I'm assuming that they would just send a refurb iPhone back since they have many other repairs to deal with (maybe higher priority and perhaps they want to deplete iPhone 5 stock)
     
  11. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #11
    Document was last updated when iOS 8 was the latest version of iOS.

    "Information as of 2015-03-05"
    --- Post Merged, Nov 30, 2016 ---
    Im fairly certain they will just replace the button. Probably takes then less than an hour.
     
  12. BittenApple thread starter macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #12
    I guess I'll update this thread when the time comes. Here's hoping I get a new phone.
     
  13. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #13
    I doubt they even have iPhone 5s (Not iPhone 5S, but plural lol, stupid naming structure) laying around anymore. Its pretty much an obsolete product now.
     
  14. bigcstyle4 macrumors 6502

    Joined:
    Sep 22, 2012
    #14
    I had this done back when the program first started in 2013. I'm not sure if it's different now, but I took the phone to the Apple Store and was given a loaner while mine was sent out for repair. It came back 3-4 days later and they didn't restore it, just replaced the button and actually did the battery too for free.

    This was quite different for the time as they had always just swapped phones prior to this program.
     
  15. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #15
    I tried to take my sisters iPhone 5 in for repair and they wouldn't help me. Fortunately, I was able to trade it into Verizon during their promo back in September, and they gave me full credit ($400) anyway.
     
  16. BittenApple thread starter macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #16
    forgot to update but i got a brand new iPhone 5 from apple
     

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