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BittenApple

macrumors 65816
Original poster
Nov 29, 2008
1,030
595
has anyone done it recently? what will apple do? repair the power button or send me a refurb?

thanks I've elected to send it in via mail
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,127
10,115
Thats still going on? I thought it ended March of 2016. It said 3 years since purchase and the last iPhone 5 that had the issue was made in March of 2013.
 

darrylcn

macrumors regular
Oct 24, 2015
195
47
They want the phones upgraded to iOS 8 post fix? Anyone know the logic for that? Mines on 7 and I wouldn't be happy about having to upgrade even if the switch was intermittently working.
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,127
10,115
They want the phones upgraded to iOS 8 post fix? Anyone know the logic for that? Mines on 7 and I wouldn't be happy about having to upgrade even if the switch was intermittently working.

Probably for diagnostic testing and security.
 

BittenApple

macrumors 65816
Original poster
Nov 29, 2008
1,030
595
Look at the last line of the link.

"The program covers iPhone 5 models for 3 years after the first retail sale of the unit."

That means it ended March 2016.
Well i contacted apple last week and they happily accepted the repair request. they just wanted the serial number to match up and FMiP off.
They want the phones upgraded to iOS 8 post fix? Anyone know the logic for that? Mines on 7 and I wouldn't be happy about having to upgrade even if the switch was intermittently working.
I sent in mine with 8.4, i don't think they care as they will be restoring them to iOS 8 (or ten maybe) most likely when they ship back out
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,127
10,115
Well i contacted apple last week and they happily accepted the repair. they just wanted the serial number to match up and FMiP off.

I sent in mine with 8.4, i don't think they care as they will be restoring them most likely when they ship back out

Very interesting. I would consider you lucky. I don't think it will be going on much longer as the last time that document was updated was 2015.
 

darrylcn

macrumors regular
Oct 24, 2015
195
47
Ah ok thanks folks. I haven't checked but I assume Apple isn't signing 8.x for them anyway.
 

BittenApple

macrumors 65816
Original poster
Nov 29, 2008
1,030
595
Very interesting. I would consider you lucky. I don't think it will be going on much longer as the last time that document was updated was 2015.
You have any idea what kind they are sending back nowadays ? I'm assuming that they would just send a refurb iPhone back since they have many other repairs to deal with (maybe higher priority and perhaps they want to deplete iPhone 5 stock)
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,127
10,115
Ah ok thanks folks. I haven't checked but I assume Apple isn't signing 8.x for them anyway.

Document was last updated when iOS 8 was the latest version of iOS.

"Information as of 2015-03-05"
[doublepost=1480556396][/doublepost]
You have any idea what kind they are sending back nowadays ? I'm assuming that they would just send a refurb iPhone back since they have many other repairs to deal with (maybe higher priority and perhaps they want to deplete iPhone 5 stock)

Im fairly certain they will just replace the button. Probably takes then less than an hour.
 

BittenApple

macrumors 65816
Original poster
Nov 29, 2008
1,030
595
Document was last updated when iOS 8 was the latest version of iOS.

"Information as of 2015-03-05"
[doublepost=1480556396][/doublepost]

Im fairly certain they will just replace the button. Probably takes then less than an hour.
I guess I'll update this thread when the time comes. Here's hoping I get a new phone.
 

bigcstyle4

macrumors 6502
Sep 22, 2012
342
139
I had this done back when the program first started in 2013. I'm not sure if it's different now, but I took the phone to the Apple Store and was given a loaner while mine was sent out for repair. It came back 3-4 days later and they didn't restore it, just replaced the button and actually did the battery too for free.

This was quite different for the time as they had always just swapped phones prior to this program.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,313
2,387
Oregon
I tried to take my sisters iPhone 5 in for repair and they wouldn't help me. Fortunately, I was able to trade it into Verizon during their promo back in September, and they gave me full credit ($400) anyway.
 
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