iPhone 5 problem

[KH**]

Hi, first post here.....

I pre-ordered my iPhone 5 thru o2 in the UK. It arrived as planned on launch day. But i have now discovered i have a problem with the phone. It won't vibrate at all! I've made sure all the settings are correct for it to do so, but it still won't work.

Can anyone offer any advice? Thanks

 

[LWP777]

Take it back?

 

[raremage]

Take it back?

Yep, RMA it if necessary. Sounds like you got a bad one. Frustrating, but it happens.

 

[jeremiah239]

Is the silence switch o the side of the phone above the volume buttons on?

 

[KH**]

Yep, RMA it if necessary. Sounds like you got a bad one. Frustrating, but it happens.

Okay thanks

I thought that would be the solution. I just wanted to check in case there was any tips or little tricks i could try

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Is the silence switch o the side of the phone above the volume buttons on?

It doesn't work when its on silent or on loud

 

[TheBuffather]

If you're confident all settings are correct, then hold down the on/off switch and the home button until the phone restarts, then you see the little "spinny wheel" and finally the Apple logo. Let go only when you see the Apple logo... that should clear things out for you and fix the issue. If that doesn't work, call Apple.