iPhone 5 problems - restarting, bad battery

Discussion in 'iPhone Tips, Help and Troubleshooting' started by myuserid08, Jun 2, 2014.

  1. myuserid08 macrumors 6502

    Joined:
    Mar 15, 2008
    #1
    Hello - my partner is having a nightmare with her iPhone 5 (5 weeks out of warranty).
    1. Apps (which have previously been opened) open with a white background. You have to go into the multitasking area and close, then restart the app.
    2. The battery is awful - it can go from 80% to 10% in 10 minutes (no apps open).
    3. It reboots at least once a day.

    I'm guessing its a hardware issue - any suggestions apart from a complete backup and wipe ?
     
  2. magilla macrumors regular

    Joined:
    Aug 3, 2013
    #2
    Sounds simplistic but: bluetooth &WiFi off? Location services off? Screen brightness turned down (& not just from the slider control)? Even tho it's "OoW" tried wandering into an Apple Store & looking befuddled?

    My dad used to say "Always ask. Worst they can say is no."
     
  3. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #3
    None of those items would cause that kind of drain.

    It sounds like water damage or a battery that has gone bad. I'd do as you suggested, and take it to a Genius and see if they'd do anything.
     
  4. magilla macrumors regular

    Joined:
    Aug 3, 2013
    #4
    Oops...just blanked out the 80%-10% part ...does sound like a battery gone south all of a sudden.
     

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