iPhone 5 proximity sensor randomly not working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Simonskiii, Jul 7, 2014.

  1. Simonskiii macrumors newbie

    Joined:
    Jul 7, 2014
    #1
    Hello

    my proximity sensor is working fine for calls, turns the screen off when the phone is brought to your face, and under a camera you can see it IR red glow of the sensor, but in the screen brightness options i have no option for auto brightness.....so i know the sensor is working, how do I get the auto brightness option back?

    I have tried restarting the phone several time but to no avail :-(

    Thank you in advance, Simonskiii
     
  2. Simonskiii thread starter macrumors newbie

    Joined:
    Jul 7, 2014
    #2
    Further Info

    Just to add more randomness to the pot, the infra red light is actually on when the phone is sat on the home screen (not in a call basically), and if you shine a torch on the sensor the brightness level does creep up occasionally...however it doesn't go back down, and the setting for auto brightness still is not there...

    I am very confused :(
     

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