iPhone 5 - Purple vertical lines then restarts

Discussion in 'iPhone' started by Bathplug, Dec 24, 2014.

  1. Bathplug macrumors 6502a

    Joined:
    Jul 12, 2010
    #1
    The screen looks normal and then randomly the purple lines appear then the device will reboot and look normal again. This has been happening 3 or 4 times per week for the last 3 weeks. I haven't dropped it either.

    I'm out of warrenty but spoke to apple on the online chat. They said it sounded like a firmware issue and to restore and set up as new which I have done which hasn't solved my issue.

    I think it's a hardware issue. I'm not near an apple store to have it checked out. I was thinking of ordering a new screen online and replacing it myself.

    Any ideas? Thanks
     
  2. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    The problem is that you can spend time and money on a new screen and still have the same problem. Even though you are not near an Apple Store, they would b able to tell you what was wrong and they do it for free.

    Hope you get it worked out.
     

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