iPhone 5 - Purple vertical lines then restarts

Discussion in 'iPhone' started by Bathplug, Dec 24, 2014.

  1. Bathplug macrumors 6502a

    Jul 12, 2010
    The screen looks normal and then randomly the purple lines appear then the device will reboot and look normal again. This has been happening 3 or 4 times per week for the last 3 weeks. I haven't dropped it either.

    I'm out of warrenty but spoke to apple on the online chat. They said it sounded like a firmware issue and to restore and set up as new which I have done which hasn't solved my issue.

    I think it's a hardware issue. I'm not near an apple store to have it checked out. I was thinking of ordering a new screen online and replacing it myself.

    Any ideas? Thanks
  2. Newtons Apple Suspended

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    The problem is that you can spend time and money on a new screen and still have the same problem. Even though you are not near an Apple Store, they would b able to tell you what was wrong and they do it for free.

    Hope you get it worked out.

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